Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
For a limited time, purchase your Dr. Hauschka soothing cleansing milk and receive a free trial size night serum 2.5ml worth £5.00. Soothing cleansing milk removes dirt and make-up prior to cleansing with cleansing cream. For sensitive skin, soothing cleansing milk can be used as a daily cleanser in the mornings and evenings to prepare the skin for a toner and day or night care. Formulation: anthyllis, jojoba and almond oil gently cleanse and maintain the skin’s naturally protective acid mantle. Each morning and evening, apply evenly to a damp face. Remove using water, a cosmetic sponge or a lukewarm cloth. To remove eye make-up, apply a little soothing cleansing milk to a dampened cotton pad. Skin condition for dry, sensitive and normal skin. As a make-up remover, it is suitable for all skin conditions.
Dr. Hauschka Skin Care was formed in 1967 by cosmetologist Elisabeth Sigmund and Dr. Rudolf Hauschka, who was a pioneering chemist producing natural medicines using revolutionary techniques. Respect for nature, the health and well-being of all customers and employees as well as social responsibility is at the centre of all our thinking and actions. Our approach to skin care is unique within our industry. All our products are formulated to guide and support the skin's natural renewal processes rather than taking over its functions for long term health and youth of the skin. Our philosophy is based upon an in-depth understanding of rhythms and how they aid to balance the skin, while harnessing the most effective 100% natural and organic ingredients. If ingredients haven't been available in biodynamic or organic form, we have initiated organic cultivation projects around the world.
- How to use- Wet face with warm water, apply evenly. Remove with a cosmetic sponge or a warm, damp cloth. To remove eye make-up, apply to a dampened cotton wool pad and use gentle sweeping movements from the inside to the outside corner of your closed eye
- Truly 100% natural and organic cosmetics, certified to NATRUE and/or BDIH standards
- Free from synthetic fragrances, dyes and preservatives
- Free from mineral oils, silicone and PEG
- Wherever possible, all raw materials come from controlled organic or biodynamic cultivation and are recovered under fair conditions
- Not tested on animals BUAV approved
- Not tested on animals BUAV approved
- Product Size: 145 ml
- Fragrance Free: Yes
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians and Vegans
- Skin Type: Suitable for all skin types
Soothing cleansing milk- water (aqua), alcohol, anthyllis vulneraria extract, simmondsia chinensis (jojoba) seed oil, prunus amygdalus dulcis (sweet almond) oil, prunus armeniaca (apricot) kernel oil, glycerin, fermented grain extract, cetearyl alcohol, bentonite, lecithin, xanthan gum, hydrolyzed wheat protein, fragrance (parfum), limonene*, geraniol*, linalool*, citronellol. Night serum- aqua, alcohol, glycerin, pyrus malus fruit water, chondrus crispus extract, hamamelis virginiana bark/leaf extract, hectorite, pyrus malus flower extract, fragrance/parfume, citronellol*, limonene*, linalool*, geraniol*, citral*, sodium chloride, xanthan gum.