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Online packaging​

Our packaging pledge​

When it comes to online shopping, our aim is to deliver great products to you both seamlessly and more sustainably. That’s why we’ve pledged that 100% of our packaging will be recyclable and easy to recycle by the end of 2025.​​

Our packaging pledge

When it comes to online shopping, our aim is to deliver great products to you both seamlessly and more sustainably. That’s why we’ve pledged that 100% of our packaging will be recyclable and easy to recycle by the end of 2025.​

HOW TO RECYCLE OUR PACKAGING

Bring back any hard to recycle plastic to store and leave it in one of our plastic recycling units. This includes plastics such as worn-out carrier bags, mailer bags, shrouds, void filler, plastic film lids and bubble wrap.

Any paper or card, like our cardboard boxes, paper bags, jiffy bags, tissue paper and paper tape, can be put in your kerbside recycling.

Parcel labels can be left attached and recycled along with the main packaging.​

Hangers can be brought back to store and handed over at a till point to be added to our closed loop hanger recycling programme.

Why do we use 100% recycled plastic?

Lightweight and durable, it’s little wonder why plastic is widely used as a protective packaging material. Our plastic mailer bags are made from 100% recycled plastic, which produces fewer carbon emissions than manufacturing them from virgin plastic. Our mailer bags can also be recycled via our ‘take-back’ scheme – look out for one of our plastic recycling units at your local store.

Why do we use 100% recycled plastic?

Lightweight and durable, it’s little wonder why plastic is widely used as a protective packaging material. Our plastic mailer bags are made from 100% recycled plastic, which produces fewer carbon emissions than manufacturing them from virgin plastic. Our mailer bags can also be recycled via our ‘take-back’ scheme – look out for one of our plastic recycling units at your local store.

Our Progress​

 

  • We can now fulfil Click & Collect orders without packaging at over 250 stores, removing 10 million units of plastic each year and with plans to roll this out further
  • We’re adding QR codes to our packaging so you can learn more about it and find out how to recycle it
  • We’ve switched to paper tape on our boxes, saving over 2.75 million metres of plastic tape each year
  • We’re continuing to look for ways to reduce the amount of packaging used, we're on track to achieve our target of removing 75 million units of plastic across Clothing and Home by 2025

 

Our Progress​

 

  • We can now fulfil Click & Collect orders without packaging at 15 stores, removing 280 thousand units of plastic each year and with plans to roll this out further
  • We’re adding QR codes to our packaging so you can learn more about it and find out how to recycle it
  • We’ve switched to paper tape on our boxes, saving over 2.75 million metres of plastic tape each year
  • We’re continuing to look for ways to reduce the amount of packaging used, we're on track to achieve our target of removing 75 million units of plastic across Clothing and Home by 2025