Discover your destination for ideas, inspiration and advice for you, your family and your home.
Solve your Christmas party outfit dilemmas
Three cute-as-can-be outfits
How to style this winter favourite
Nothing says ‘Christmas’ like a snuggly sweater
Dazzling decorations to bring a touch of sparkle and a sprinkling of Christmas magic to your home
Decorations this way
Add a little sunshine to your cold-weather look with our winter-bright knitwear
Shop cardigans & sweaters
Our coats, jackets and work shoes mean business, whatever the weather
Winter calls for one of our luxurious new dressing gowns or pyjama sets
Shop dressing gowns
From hosiery with Heatgen tech to leggings and vests, it’s the perfect time to love your base layer
This way: essential M&S shoes, trousers, shirts, socks and more
Shop formal shirts
From cosy cashmere to must-have merino wool, take to the street in our snow-ready sweaters
Shop jumpers & cardigans
Shop coats & jackets
Layer your little one in our adorable baby bodysuits
From newborns to pre-schoolers, bring on the Christmas cuteness
Keep them extra snug this winter in thermals with star quality
Shop boys’ thermals
Shop girls’ thermals
Beat the chill in fabulously vibrant jumpers for kids
Shop boys’ knitwear
Shop girls’ knitwear
Pure cotton sheets in an array of colours and prints: yes please
Shop bedding sets
Duvet covers here
Sign in to your Marks & Spencer account, or Create an account for quicker shopping. Plus we'll give you personal product recommendations, offers and price drop alerts
I hope to answer your question within just a few minutes, let's get started...
You can track your order using the link provided in the despatch email. Alternatively you can follow the link below to track your order on our website.
I still need more help
We offer two return methods from the United States; click here to learn more.
To create a return label simply follow the link below and fill in the details required. You will then receive your return label by e-mail.
If (part of) your order arrived damaged please contact our customer service team to request a refund. To receive the goods again, please place a new order online.
Please note that M&S refunds will appear on your bank statement as Marks & Spencer - Globale.
Please allow up to 28 business days to receive your refund. We process refunds in the United Kingdom. We need to transport your return from the local hub in your country to the UK. That’s why the refund handling time is slightly longer but you only pay local return costs.
If your order was cancelled before being despatched, you have not been charged. Placing an order results in a pre-authorisation of funds in your account. If your order was cancelled, the pre-authorisation will be voided and the funds will be released back into your account automatically within 1 to 8 business days depending on your bank's policy. In the case of credit cards, holds may last as long as 30 days, depending on the issuing bank. Please contact your bank to check their policy.
For any questions about our size conversions please check our size guide.
Please click on your shopping bag in the top right of our website.
Just below the product list, you will see the box ‘Enter Voucher or Promotional code’.
Please enter your promo code there and click ‘Apply’.
If your code shows as ‘Unknown’ please check if you entered it correctly. The best option in this case is to copy and paste your code. Writing down your code and typing it in may sometimes result in minor mistakes.
If your code shows as ‘Not applied’ then the item(s) you’re purchasing are not part of the promotion. For more information please check the Terms and Conditions of your offer.
We currently do not accept gift cards on this website.
Please note that any gift cards issued for our UK website will only work on marksandspencer.com in line with Terms and Conditions of your gift card.
Fill in the form below and one of our team will be in contact
Required fields are marked with an asterisk *
Cancel my enquiry and return to help topics
As a reminder you may find your answer in our help section, here are some popular help topics which you might find useful
Standard Tracked: FREE over $50 (normally $5); within 3-5 working days. All orders go via express
Only pay for returns within the US. Drop your returns to a local address
Change your personal details, view past orders or get help setting up a new account and maintaining your account
We offer multiple payment options and you can pay in local currency. You won't be charged a transaction fee when making a payment
Learn more about our products and use our size guides to help you choose the correct size products