Shopping-Delivery | Marks & Spencer JE

Read our FAQs |Help and Support

My delivery

What are your delivery options?

STANDARD TRACKED DELIVERY: 5-6 working days
£3.50
FREE when you spend over £50

EXPRESS TRACKED DELIVERY: 3-4 working days
£5.99

STORE COLLECTION: 3-4 working days
£3.50
FREE when you spend over £25

During public holidays and peak shopping periods delivery may take longer than usual.

To locate the click and collect stores, please visit our store finder.

Do I have to pay Goods & Services Tax?

A 5% GST fee will be applied on all orders over £60 in line with the change to the 'de minimis' GST threshold by the Jersey government in July 2023. This can be paid in advance or on arrival. Please click here for more details. Kindly note that an additional fixed disbursement fee will be charged where this is prepaid in advance at Checkout.

Do I have to pay any customs and/or duty?

No, there are no additional customs duties to pay now the UK has left the EU.

Can I deliver to a PO Box address?

We are unable to deliver to PO Box addresses.

Can I cancel my order?

Order cancellation is only possible within the first 30 minutes after the purchase is complete. After this time frame, the cancellation option becomes unavailable. It's important to review your order details carefully before finalizing your purchase to ensure it meets your requirements.

Will all my items be shipped together?

In most cases your whole order will be delivered at the same time, however it may be in separate parcels due to product availability.

Track your order

You can track the progress of your order here

Ways to pay