Cyber incident update- further information

My delivery

What are my delivery options?

  • EXPRESS TRACKED DELIVERY: 5-7 working days
  • Rp199.000
  • Free for orders above Rp990.000
  • Deliveries to remote areas may experience an additional 2-3 days of transit time.

During public holidays and peak shopping periods delivery may take longer than usual.

Will all my items be shipped together?

In most cases your whole order will be delivered at the same time, however it may be in separate parcels due to product availability.

Can I cancel my order?

Order cancellation is only possible within the first 30 minutes after the purchase is complete. After this time frame, the cancellation option becomes unavailable. It's important to review your order details carefully before finalizing your purchase to ensure it meets your requirements.

Do I have to pay any customs and/or duty?

No, there is no additional customs duties or tax to pay.


Track your order

You can track the progress of your order here

Ways to pay
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