Contact us by phone

If you are phoning to order a product, please note that stock availability is the same whether you order online or by phone as stock comes from the same place for both.  Please try searching online first to save you the trouble of making a call.

 

Orders & queries   

Calling from the UK  Tel.0845 609 0200

Calling from overseas  Tel.+44 1144 521317

Furniture
Before and to place an order
Tel.0845 603 1603

Large appliances queries

Tel.0870 197 4344 

Food To Order queries  Tel.0845 604 4604

Furniture aftersales & Furniture
To Go swatches

Pre and post delivery queries
Tel.0845 7 624 624

Overseas 

Tel.+44 1144 521398

 

 


You may find answers to your questions on our Frequently Asked Questions or Help Pages.

 

For questions regarding products, stores, service or quality:

Tel. 0845 302 1234
Fax. 0845 303 0170

Head Office: Tel. 0207 935 4422

Technology Enquiries

Mobile Phones

M&S Mobiles: Tel. 0870 0870 200  

Vodafone Mobiles : Please refer to your Vodafone product manual for further information about contact numbers. 

Technology Products and Accessories (product codes starting T04) 

Faults and technical queries: 0845 671 0665

Cancellations, amendments and returns for large technology items: 0845 603 1603.

Delivery date changes for large technology items: 0845 762 4624.

Post Installation Support Service for Sony Laptops: 01753 764 844

 

 

M&S Bank

M&S Credit Card

Tel. 0845 900 0900

Chargecard

Tel. 0845 900 0900

Personal Loan

Tel. 0800 363 400

Car Insurance

Tel. 0800 107 1823

Car Buying Plan

Tel. 0800 363 400

Life Assurance

Tel. 0800 058 2140

Pensions

Tel. 0870 010 5651

Savings & Investments

Tel. 0808 005 5555

Home & Contents

Tel. 0800 068 2742

Current Account

Tel. 0800 756 7777

Travel Insurance

Tel. 0800 068 3918

Pet Insurance

Tel. 0800 072 0119

Calling from Overseas 

Tel.+44 1244 879 080

 

M&S Energy

M&S Energy electricity and gas customers

0800 294 3263

If you're not yet an M&S Energy electricity and gas customer

0800 9 754 754

In case of a gas emergency

0800 111 999

In case of an electrical emergency 

0800 300 999 (Scotland)

0800 072 7282 (England)

0800 052 0400 (Wales)

M&S Energy - insulation and solar

0800 0 106 106

Email : homeservices@marksandspencer.com

 

Personalised Greeting Cards


Phone: 0845 373 4099

Email:customer.services@marksandspencerpersonalised.com

 

Press, Shareholder & Recruitment Enquiries

 

For customer press enquiries, please call 0845 3021234 

 

Journalist general press queries:
Tel. 020 871 84313

Journalist Food Enquiries
Tel. 020  8718 8777

Journalist Corporate Press Enquiries:
Tel. 020 8718 1919

Journalist Clothing & Home Press Enquiries:
Tel. 020 8718 4313

 

Shareholder Enquiries
Tel. 0845 609 0810

Recruitment
Tel. 0845 300 3725


All 0845 calls are charged at local rate. Costs may vary from that quoted depending on your service provider.

All 0870 calls are charged at national rate 6.9p/min to 8.9p/min. Costs may vary from that quoted depending on your service provider.