Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect in store exclusions:
- What can and can't I collect in store? >
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 5 working days. FREE when you spend £50 or more***
International home delivery
- £7.50 International home delivery to Europe - get your order within approx. 7-10 days
- £15 International home delivery to the Rest of the World - get your order within approx. 10-14 days
- FREE International home delivery - when you spend £30 or more on orders to Austraila, New Zealand, USA and Canada
- Collect in store is not available outside the UK
- Tell me more about UK delivery >
- Tell me more about International delivery >
- Delivery exclusions:
- *Next day exclusions >
- **Standard home delivery exclusions >
- ***FREE Standard home delivery exclusions >
- Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- FREE returns to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- FREE returns by post within the UK - just use the pre-paid label that came with your order.
- Returns and refunds exclusions:
- Some items like bedding, lingerie and swimwear can't be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
- Tell me more about the M&S refunds and returns policy >
- Tell me more about the International M&S refunds and returns policy >
- Contact us for more details >
This decorate your own bag kit is perfect for your next adventure with Emily Button - there's lots of room to take everything you'll need! The bag is fun to decorate, with a little bit of assistance from a helpful grown-up. Inside the box, you'll find a plain canvas bag and 2 sheets of special iron-on transfers.
Cut out the transfers to create a picture of Emily and her friends, then iron the transfers into place on the bag (an adult will need to do the ironing). Make sure that the transfer is fully cool before removing – this will take approx 10 minutes – and then decorate with finishing touches with pretty felt flowers and buttons.
- Age range: 8 +
- Emily Button™
- © Hallmark Cards PLC. Emily Button is a trademark of Hallmark Cards PLC
FREE beauty box! Spend £60 or more – add to bag and start shopping. While stocks last.
- From 5:30am Wednesday 27th May to 11:59 pm Sunday 31 May, 2015
- Add T234981G, to basket to claim your free beauty box when you spend £60 or more on clothing, beauty, and homeware.
- Only applies to item T234981G.
- While stocks last.
- Qualifying spend of £60 or more is based on our normal prices and calculated before any promotional or other discounts are applied. Any delivery charges are excluded from qualifying spend.
- Limited period only.
- One Beauty Box per qualifying transaction
Free home delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.