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Help and Support |Extended Christmas Returns

Returns and refunds policy

How do I return?

We’ve extended our usual return period for Christmas. Any purchases made online between 1 November and 24 December 2025 can be returned up until 28 January 2026. For purchases made from 25 December onwards, our normal refund policy of 30 days will apply.

Please remember to return with a printed return note. Your items don’t need to be in the original box or bag as long as they’re securely packaged.

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