What are your delivery options?

STANDARD DELIVERY: 5-8 working days
CHF15
Free for orders above CHF160

During public holidays and peak shopping periods delivery may take longer than usual.

Can I deliver to a PO Box address?

We are unable to deliver to PO Box addresses.

Can I cancel my order?

Order cancellation is only possible within the first 30 minutes after the purchase is complete. After this time frame, the cancellation option becomes unavailable. It's important to review your order details carefully before finalizing your purchase to ensure it meets your requirements.

Do I have to pay any customs and/or duty?

No, the amount paid by you is fully inclusive of all duties, taxes and customs clearance fees. We send orders to Switzerland as Delivered Duty Paid (DDP).

Will all my items be shipped together?

In most cases your whole order will be delivered at the same time, however it may be in separate parcels due to product availability.

Track your order

You can track the progress of your order here