We have a clear and honest approach to food labelling as we believe that accurate, easily accessible nutrition and allergy information will help you make informed choices when it comes to your food
On the front
Following a healthy diet isn’t always easy. The first step is to understand what your food and drink contributes, which is why we provide quick, at-a-glance nutritional information on the front of the packaging of most of our food and drinks, using colour-coding set by the Department of Health for key nutrients.
The red, amber and green colours show at a glance whether an item is high, medium or low in fat, saturated fats, total sugar or salt. For a healthy balanced diet, try to choose foods that are mostly green and ambers and enjoy foods with more reds on occasion or in smaller portions.
The numbers on the label show you how many calories and how much fat, saturated fat, total sugar and salt a portion of food or drink contains, both in number of grams and as a share (%) of your daily requirements (known as Reference Intake) to help you choose foods that are right for you.
Reference intakes should be used as a guide, not a target, as we all have individual needs and requirements – just remember to keep within 100 per cent of the reference intakes. These guides derived from dietary recommendations for an average adult to help put foods in the context of your whole diet.
For very small products, you may notice a condensed version of front of the packet nutrition labelling which focuses just on the energy (calorie) information. For these products, full nutritional information is available on the back of the packet.
Shopping for people with allergies and other more specific diets can be difficult, which is why we strive to make it easier through clear allergy and ingredient labelling.
If present in a recipe, the following allergens will be founds in bold in the ingredients list; milk, wheat, gluten, oats, fish, molluscs, crustaceans, eggs, celery, mustard, soya, sulphites, lupin, sesame, peanuts and nuts.
If foods are not suitable for the above allergies because of a significant risk or cross contamination then ‘Not suitable for X allergy sufferers due to manufacturing methods’ will be found in the blue box on the back of the packet. It’s always best to check the ingredient list before purchasing to help identify the foods suitable for your diet.
What are crustaceans and molluscs?
Crustaceans include crab, lobster, crayfish, shrimp and prawns, while molluscs include mussels, squid, octopus and scallops.
Nuts and peanuts
Any item which isn’t suitable for nut or peanut allergies will carry the blue Nut Allergy logo and the following statement on the back of the packet: ‘Not suitable for nut and peanut allergies due to manufacturing methods’.
Coconuts, water chestnuts and pine kernels are not considered a nut by labelling laws so although they will always be listed in the ingredients, their presence will not appear in bold.
Our gluten-free logo can be found on all products tested to be gluten free (less than 20 parts per million gluten). This includes all items in our Made Without Wheat range and many other items throughout our stores such as soups, desserts, snacks and sausages.
Occasionally, we may change a recipe to improve its quality and flavour and on rare occasion this may alter the allergy status of a product. To help ensure customers are aware of these changes, a blue Allergy Update logo can be found on the front of the packaging.
We freshly make and bake a large amount of products in our cafés, deli bars and food counters. Unfortunately, we cannot guarantee that all products are free from allergens due to the high risk of cross-contamination from products, people and the environment. However, the staff in each of our cafés and food counters have more detail on each item served, including ingredients, nutrition and allergy information, so please ask in store for more detail. The lists below include the nutritional information for all products available from our cafés, deli bars and food counters and are updated each month:
Our Cafés, Bakeries and Counters
Learn more about food intolerances and allergies and how we label our food in store and in our cafés
Read all about the easy changes you can make to your everyday diet to make healthier choices in your food