SPEAK TO AN EXPERT

OUTFIT ADVICE FROM OUR

EXPERTS

IN A WAY THAT SUITS YOU

Your live personal shopping experience at home

YOUR VIRTUAL SHOWROOM

Chat live with our menswear experts today. They’ll personally walk you around our store, helping you browse our ranges from the comfort of home. They’re available 10am to 8pm Monday to Saturday, and 12pm to 6pm Sunday (times subject to change).

Chat live with our menswear experts today. They’ll personally walk you around our store, helping you browse our ranges from the comfort of home. They’re available 10am to 8pm Monday to Saturday, and 12pm to 6pm Sunday (times subject to change).

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WHAT YOU’RE SAYING...

... about our online service

"Went onto the M&S site to find a winged collar shirt for our imminent wedding. Got onto a video call with Robert at the White City shop and have to say it was brilliant. Robert answered all my questions, gave me all the info I need to order the shirt I require. I just need to order it online and go and collect it. A brilliant and unexpected experience. Top marks, M&S!"

"Went onto the M&S site to find a winged collar shirt for our imminent wedding. Got onto a video call with Robert at the White City shop and have to say it was brilliant. Robert answered all my questions, gave me all the info I need to order the shirt I require. I just need to order it online and go and collect it. A brilliant and unexpected experience. Top marks, M&S!"

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FREQUENTLY ASKED QUESTIONS

What is an instant call?

An instant call will connect you with one of our in-store menswear experts there and then.

An instant call will connect you with one of our in-store menswear experts there and then.

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What can I use the service for?

You can use this service to talk through our latest ranges and styles with one of our experts. For any other queries or order details, contact our customer services team, who will be happy to help.

You can use this service to talk through our latest ranges and styles with one of our experts. For any other queries or order details, contact our customer services team, who will be happy to help.

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Will I be seen on the call?

It’s completely up to you whether to turn your camera on or off. We do however need your microphone to be on so we can talk.

It’s completely up to you whether to turn your camera on or off. We do however need your microphone to be on so we can talk.

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What can I use the service for?

You can use this service to browse a range of menswear products and talk through our latest ranges and styles with one of our experts, whether you’re looking for a suit refresh or an outfit for a more casual occasion. For any other queries or order details, contact our customer services team, who will be happy to help.

You can use this service to browse a range of menswear products and talk through our latest ranges and styles with one of our experts, whether you’re looking for a suit refresh or an outfit for a more casual occasion. For any other queries or order details, contact our customer services team, who will be happy to help.

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