2ft Light Up Nordic Wonder Jewel Tree

Opened the box when I collected it,two stars had fallen off and the bottom was broken, got a refund there and then. Shame because it was very pretty.

Ordered the tree on line as it looked really attractive - collected package from local store - really disappointed - some of the stars were broken, the battery box didn't fit and fell out and the branches were covered in a cheap tinfoil, some of which was peeling away. I couldn't believe this was a product sold by Marks and Spencer - how it passed quality control l don't know. On returning it to my local store the assistant said she wouldn't have sold it to me in that condition! I have shopped regulary at M and S for over 50 years and never before been so saddened by the quality and workmanship.

So very disappointed this is not M & S quality. To start with it was packed in a box about two inches shorter than the height, so arrived with the top crushed. It is extremely difficult to arrange the branches as you are frightened of damaging the wiring. Frankly if I hadn't been desperate I would have returned it. It certainly won't be packed away with other decorations to come on year on year. Sadly landfill here it comes

It arrived in a box too small so the top was badly bent one star missing and the bottom cover very loose ..but it worked and its Lovely and it sparkles ! ..Yes I read the reviews so I knew what to expect..a damaged tree ..ordered two .. Cant be bothered exchanging them ,,, Better luck next time M&S..

I have today bought this tree from the Canterbury store. Got it home and it doesn't work, tried changing the batteries and nothing. I now have to make a 40 mile round trip to return it. terrible experience!!!

Couldn't see tree 'set up', ie branches spread out, when purchased in-store. Unfortunately even though I was very gentle when bending the branches out, (as I appreciated there were wires to the bulbs inside them) whatever the silver is around the branches came away and I had to gently try to put it back. Clearly the silver was just wrapped and very badly! Also when I turn the tree on some of the bulbs flicker and sometimes don't light. Obviously I will not be able to pack away for another year and am not even sure it will last me until christmas.

This is a pretty little tree which sits perfectly on the windowsill. Luckily I read previous reviews as I had bought a few for presents ,So I opened packaging to check them. The box is too small and two of the trees were damaged. Trees look slightly disappointing when you take them out but once the branches are stretched out and the lights are on it looks very nice.

Absolutely beautiful. Have got 2 of the trees & they look lovely. Very festive.

The tree's power pack wasn't attached, it was hanging out of the bottom of the base.. Stars were broken and falling off. The base was marked and badly finished. All in all this a really shoddy product. I expect so much more from M&S. Item has been returned for a refund.

The quality of this is terrible you would think a child made it i just wish i had read reviews before i bought there are stars missing and base all marked doesnt look like m&s at all hopefully i will learn from my mistakes.