- Mixed material
Returns & Refunds
35 days to return - You may return or exchange unused products within 35 days of purchase with a valid parcel summary document. Your items don't need to be in the original box or bag as long as they're securely packaged.How to return
Easy returns from home. Simply print the returns label, attach it to the top of your parcel and insert the returns note in the parcel. You will then be able to return all or part of your order at your own cost through your preferred carrier. To create a returns label, visit our returns portal and follow the instructions Global E portal. Click here.
Standard Delivery: FREE over HK$450 (usually HK$45), 5-7 working days
Express delivery: FREE over HK$1000 (usually HK$95), 3-4 working days