We offer a variety of delivery options, such as free store collection and free standard delivery when you spend over £50, and we deliver seven days a week. This means you can receive your order at a time and place that’s convenient for you. We also make furniture delivery seamless with regular phone calls and updates.
Get your order within 3–5 working days. When you spend over £50, we’ll deliver for free
Get your order on a day that suits you. Plus, order by 10pm for next-day delivery
Get your order on a day and at a time that suits you. Plus, order by 10pm for next-day delivery
Your bouquet will arrive in bud stage or with fewer open flowers than pictured. This is to avoid damage during your gift delivery and to give you the maximum period of flowering in the home. Please note colours may vary slightly throughout the season.
Your order will arrive between 7am and 7pm on your selected delivery date. As it is a very busy time of year, please allow for the full delivery window before contacting us.
You can track your order via the link provided in your order confirmation email.
To prolong the life of your flowers, please re-cut the stems and remove all leaves that will be below the waterline. Place flowers in a clean vase, fill with 1 litre of fresh water and flower food, following the instructions on the sachet. Water in the vase should be topped up regularly.
When we call to arrange your delivery day we will ask you about access to your property to ascertain whether stairs are likely to be a problem (for example, we will ask you about the number of stairs, whether there is room to manoeuvre, whether the furniture will need to be lifted to clear a bannister, any other obstacles, etc.). Please do let us know if there are any other issues we should be aware of.
If the delivery team are unable to carry your furniture upstairs, we will class your order as a cancelled order and you will incur a £50 charge. This will be taken from your original payment method as a separate charge and not be deducted from your refund.
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