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Delivery

We offer a variety of delivery options, such as free store collection and free standard delivery when you spend over £50, and we deliver seven days a week. This means you can receive your order at a time and place that’s convenient for you. We also make furniture delivery seamless with regular phone calls and updates.

UK delivery

We deliver between 7am and 7pm, Monday to Sunday. We don’t deliver on bank holidays.
During busy times, some delivery routes may take longer than usual. 

Standard delivery

 

Get your order within 3–5 working days. When you spend over £50, we’ll deliver for free

 

Nominated-day delivery

 

Get your order on a day that suits you. Plus, order by 10pm for next-day delivery

 

Time slotted delivery

 

Get your order on a day and at a time that suits you. Plus, order by 10pm for next-day delivery

 

Delivery information for specific order types

 

If you’ve ordered...

  • Clothing, home and beauty
  • Flowers
  • Wine
  • Delivery
    deliveryStandard delivery
    Cost
    £3.50 / FREE
    Details
    We'll deliver for free within 3-5 working days if your order is over £50. If you’re not spending £50, then delivery is just £3.50.
    Delivery
    deliveryNominated-day hamper delivery
    Cost
    £3.99 / FREE
    Details
    Order hampers by 6pm Monday-Friday for next day delivery, and enjoy free delivery on orders over £50. Sunday delivery not available.
  • Furniture

Delivery information for Mother's Day flowers

What will my flowers look like on arrival?

Your bouquet will arrive in bud stage or with fewer open flowers than pictured. This is to avoid damage during your gift delivery and to give you the maximum period of flowering in the home. Please note colours may vary slightly throughout the season.

 

When will my flowers be delivered?

Your order will arrive between 7am and 7pm on your selected delivery date. As it is a very busy time of year, please allow for the full delivery window before contacting us.

You can track your order via the link provided in your order confirmation email.

 

How should I care for my flowers?

To prolong the life of your flowers, please re-cut the stems and remove all leaves that will be below the waterline. Place flowers in a clean vase, fill with 1 litre of fresh water and flower food, following the instructions on the sachet. Water in the vase should be topped up regularly.

 
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