Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Get the gift of great hair from Percy & Reed! This ready-to-go haircare regime will give a beautiful body-boost to fine, flat or flyaway hair. The set contains a fantastic foursome of Percy & Reed products, all formulated to work together to transform limp, lacklustre hair. It’s just four small steps to hair heaven.
Take one leading session stylist, add London’s top salon stylist, sprinkle with a dusting of Celebrity A-listers from the world of screen and music, and what do you get? Created by Paul Percival (AKA Percy) and Adam Reed, two of London’s leading hair personalities, the Percy & Reed range of easy to use, high performance products launched to great acclaim. Just like Paul and Adam, the products are genuine, unique, always charming, quintessentially British – and they really work.
- Apply volumising shampoo to wet hair and massage with fingers to create a rich lather. Rinse thoroughly. Follow with volumising conditioner, smooth through your hair, working from roots to ends, then massage and rinse thoroughly
- Work 1-2 drops of no oil for fine hair through towel dried hair and apply from root to tip. For an extra body boost, apply dry instant volume spray to dry hair
- Shake the can well before every use until you hear the aggravator moving inside the can. Lift the hair in sections and spray into the roots and lengths from underneath, in an upward direction. Massage into the roots with fingers to create the desired lift, volume and style
- Bountifully bouncy volumising shampoo 50 ml
- Bountifully bouncy volumising conditioner 50 ml
- Smoothed, sealed & sensational volumising no oil oil for fine hair 15 ml
- Big bold and beautiful dry instant volumising spray 50 ml
- Formulated for hair that is fine, flat, lank, limp and dull. Can be used for dry or oily hair of all lengths
- Salon secret: Using your fingers to stimulate blood flow to the scalp, when shampooing, encourages healthy hair
- Made in Great Britain
- Product Size: 3 x 50 ml, 1 x 15 ml
- Fragrance Free: No
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: No
- Suitable for Vegetarians and Vegans
Shampoo: Aqua (water), sodium laureth sulfate, cocamidopropyl betaine, coco-glucoside, parfum (fragrance), peg-18 glyceryl oleate/cocoate, phenoxyethanol, sodium chloride, dimethicone, peg-4 distearyl ether, benzoic acid, pca dimethicone, panthenol, polyquaternium-10, distearyl ether, dehydroacetic acid, hydrolyzed wheat protein pg-propyl silanetriol, ribes nigrum (blackcurrant) fruit extract, tetrasodium edta, glycerin, butylene glycol, dicaprylyl ether, laureth-4, sodium benzoate, citric acid, sodium citrate, sodium acetate, isopropyl alcohol, potassium sorbate, caprylyl glycol, hexylene glycol. Conditioner: Aqua (water), cetearyl alcohol, behentrimonium chloride, cetyl esters, vitis vinifera (grape) seed oil, parfum (fragrance), glycerin, isononyl isononanoate, phenoxyethanol, isopropyl alcohol, polyquaternium-37, cyclopentasiloxane, glycereth-26, prunus armeniaca (apricot) kernel oil, aloe barbadensis leaf juice, cetrimonium chloride, polyquaternium-11, bis-isobutyl peg/ppg-20/35/amodimethicone copolymer, cetyl ethylhexanoate, benzoic acid, panthenol, polysorbate 80, dimethicone crosspolymer, dehydroacetic acid, ribes nigrum (blackcurrant) fruit extract, tetrasodium edta, butylene glycol, gluconolactone, sodium benzoate, potassium sorbate, citric acid. No oil oil - fine hair: Aqua (water), alcohol denat, peg-40 hydrogenated castor oil, peg-12 dimethicone, phenoxyethanol, parfum (fragrance), acrylates/beheneth-25 methacrylate copolymer, polyquaternium-68, hydroxyethylcellulose, polyquaternium-4, ethylhexylglycerin, disodium edta, panthenol, hydrolyzed wheat protein pg-propyl silanetriol, glycerin, sodium hydroxide, viola odorata (violet) leaf extract, potassium sorbate, sodium benzoate. Dry volumising spray: N-butane, alcohol denat, propane, iso-butane, polyvinylcaprolactam, silica silylate, cyclopentasiloxane, disteardimonium hectorite, propylene carbonate, parfum, ethylhexyl methoxycinnnamate, amp-isostearoyl hydrolyzed wheat protein, linalool.
Wool blend scarf only £5 when you spend £40 on clothing, beauty & home
- Valid from 00:01 10th October 2017 - 24th October 2017
- Offer available online, on mobile and in selected UK stores (excluding Channel Islands, M&S Outlet and BP Connect stores)
- Qualifying £40 spend must be in a single transaction
- Excludes the purchase of all sale, furniture, branded kitchen electrical products, made to measure, selected T47/9600 curtains, Food, Hospitality, Services, Flowers, Beers/Wine & Spirits, Gift cards, sale and clearance items, disposal service and delivery charges.
- One scarf per qualifying transaction
- Simply add a scarf to your basket: Womenswear - T016500T, T016501T, T016502T, Menswear – T096060M
- Limited time only, whilst stocks last
- See individual items for details
- Eligible products must have the same delivery address for promotion to apply
- Please check delivery terms and conditions online
- Monetary codes will be applied before any promotional discount
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.