Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Inspired by iontophoresis technology, “The New Neck Lift” kit gives an instant neck lift without needles or invasive procedures and takes up to 10 years off your appearance in 7 days!
PRAI Beauty products are designed specifically for women over 45 and deliver results in 7 days! Our signature AGELESS Throat & Décolletage Collection was developed for the unique needs of this delicate skin and has earned us a reputation as the Neck-Xperts. Is your neck ageing faster than your face? Solutions from The Neck Authority take your neck from turkey to swan in 7 days. We never test on animals, are certified cruelty-free by Leaping Bunny and donate a portion of every sale to helping animals.
- In Am and Pm, apply AGELESS throat ionic serum to clean neck using gentle, upward strokes from collarbone to chin and slowly apply AGELESS throat ionic device over the neck area in upward strokes. Follow with AGELESS throat & décolletage crème
- Sepilift DPHP technology to lift & tighten
- Hyaluronic acid to plump
- PRAI extract to smooth and improve elasticity
- Proprietory Iontophoresis Technology – Works to deliver key ingredients deeper into the skin
- Pepha-Tight – for firming
- Adipofill’in – promotes a plumper, smoother appearance to the skin
- The AGELESS throat ionic serum (30ml) uses Adipofill’in™ technology for enhanced firming, filling and plumping of wrinkles and sagging skin in the throat and décolletage area
- The AGELESS throat ionic device uses a positive charge to push key ingredients of the also positively-charged ionic serum deeper into the skin for optimal lifting and toning benefits
- The hero AGELESS throat & décolletage crème (15ml) attacks and fixes crepiness, double chins, droopy jowls and turkey neck using our proprietary Sepilift technology. On first application, skin will feel totally re-textured – silky and renewed
- Product Size: 1 x 30ml, 1 x 15 ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians and Vegans
- Skin Type: Ageing
- Skin Tone: All
AGELESS throat crème: Aqua/water/eau, glycerin, butyrospermum parkii (shea) butter, cyclopentasiloxane, isopropyl myristate, dimethicone, polysorbate 20, carbomer, aluminum starch octenylsuccinate, octyldodecyl stearate, dipalmitoyl hydroxyproline, cyclomethicone, dimethicone crosspolymer, sodium hyaluronate, squalane, aloe barbadensis leaf juice, vitis vinifera (grape) fruit extract, morus alba leaf extract, scutellaria galericulata extract, saxifraga sarmentosa extract, zingiber cassumunar root oil, tocopheryl acetate, nylon-6, ethylhexyl isononanoate, sodium hydroxide, propylene glycol, butylene glycol, trisodium edta, potassium sorbate, sodium benzoate, phenoxyethanol, fragrance (parfum), benzyl salicylate, hexyl cinnamal, butylphenyl methylpropional, limonene, alpha isomethyl ionone, titanium dioxide (ci 77891). AGELESS throat ionic serum: Aqua/water/eau, propylene glycol, glycerin, pentylene glycol, niacinamide, sclerotium gum, hdi/trimethylol hexyllactone crosspolymer, propanediol, ornithine, phospholipids, glycolipids, hydrolyzed hyaluronic acid, algae extract, pullulan, polyquaternium-11, magnesium sulfate, hydrogenated lecithin, centella asiatica extract, zingiber cassumunar root oil, silica, stearamidopropyl pg-dimonium chloride phosphate, sodium chloride, ethylhexylglycerin, phenoxyethanol, fragrance (parfum), amyl cinnamal, benzyl salicylate, citronellol, hexyl cinnamal, butylphenyl methylpropional, limonene, alpha-isomethyl ionone.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.