Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 5-7 working days. FREE when you spend £30 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Free Percy & Reed Shampoo, when you buy 2 Percy & Reed Products. Add to bag to redeem. The perfect pick-me-up for parched hair. This gel formula cleans with care, softening and smoothing your hair, while vitamin E and intense rehydrators help to replenish vital moisture, combat frizz and boost shine. Get gorgeous locks which are quite gloriously glossy.
About the brand- Take one leading session stylist, add London’s top salon stylist, sprinkle with a dusting of Celebrity A-listers from the world of screen and music, and what do you get? Created by Paul Percival (AKA Percy) and Adam Reed, two of London’s leading hair personalities, the Percy & Reed range of easy to use, high performance products launched to great acclaim. Just like Paul and Adam, the products are genuine, unique, always charming, and quintessentially British – and they really work.
- Directions: Twist cap to open. Apply to wet hair and massage with your fingers, to create a rich lather. Rinse thoroughly. Follow with Percy & Reed Moisturising Conditioner.
- Salon secret: Using your fingers to stimulate blood flow to the scalp encourages healthy hair.
- Product Size: 250ml
- Suitable for Vegetarians and Vegans
Aqua (water), sodium laureth sulfate, cocamidopropyl betaine, sodium chloride, glycerin, lauryl glucoside, phenoxyethanol, parfum (fragrance), peg-90 glyceryl isostearate, coco-glucoside, glyceryl oleate, glycol distearate, silicone quaternium-16, laureth-4, guar hydroxypropyltrimonium chloride, panthenyl hydroxypropyl steardimonium chloride, undeceth-11, benzoic acid, utyloctanol, citric acid, dehydroacetic acid, sodium hydroxide, undeceth-5, laureth-2, disodium edta, ocopheryl acetate, formic acid, iodopropynyl butylcarbamate, hydrogenated palm glycerides citrate, tocopherol, ethylhexylglycerin.
Free standard delivery on orders over £30. Conditions apply.
• Free standard home delivery on orders over £30 applies within the UK for clothing, home, and beauty from www.marksandspencer.com online in a single order delivered to a single address.
• Offer excludes wine, food & flowers, made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.