Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 3-5 working days. FREE when you spend £50 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Contains a voucher for £5 off your next Philip Kingsley purchase when you spend £20. For medium textured hair craving smoothness. Contains Elasticizer, Moisture Balancing Shampoo& Moisture Balancing Conditioner.
About the brand- Phillip Kingsley are experts in hair and scalp. The range stems from over 55 years of trichological experience and included shampoos, conditions, intensive treatments and styling products providing and individual hair care regime tailored to hair texture. Elasticizer, the hero product, was created personally for Audrey Hepburn almost 40 years go and today the brand is still loved by celebrities all over the world. Phillip Kingsley products take a holistic approach to hair care to optimise and maintain hair and scalp health.
- Moisture Balancing Shampoo and Conditioner with anti-static properties
- Fight frizz & smooth hair, leaving hair lustrous & shiny
- Multi award winning elasticizer delivers elasticity, manageability, bounce and shine
- World's first pre-shampoo treatment
- Product Size: 3x20ml
- Age range: All ages
- Skin Type: Suitable for all skin types
Elasticizer: Aqua (water), ricinus communis (castor) seed oil, glycerin, propylene glycol, cetearyl alcohol, ethylhexyl dimethyl paba, olea europaea (olive) fruit oil, cetrimonium chloride, amodimethicone, phenoxyethanol, guar hydroxypropyltrimonium chloride, ethylhexylglycerin, hydrolyzed elastin, trideceth-12, sodium benzoate, citric acid~Moisture balancing shampoo: Aqua/water/eau, tea-lauryl sulfate, cocamidopropyl betaine, peg-150 pentaerythrityl tetrastearate, cocodimonium hydroxypropyl hydrolyzed wheat protein, peg-6 caprylic/capric glycerides, sodium chloride, dimethicone, parfum (fragrance), guar hydroxypropyltrimonium chloride, peg-75 lanolin, citric acid, benzyl alcohol, sodium benzoate, quaternium-15, methylparaben, magnesium nitrate, magnesium chloride, dmdm hydantoin, methylchloroisothiazolinone, methylisothiazolinone, limonene. ~Moisture balancing conditioner: Aqua/water/eau, cetearyl alcohol, amodimethicone, cetylpyridinium chloride, phenoxyethanol, cetrimonium chloride, cyclotetrasiloxane, trideceth-12, methylparaben, cyclopentasiloxane, hydrolyzed elastin, parfum (fragrance), sodium benzoate, butylparaben, ethylparaben, isobutylparaben, propylparaben