Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 3-5 working days. FREE when you spend £50 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Hailed as a wonder beauty ingredient by millions of women around the world, Shea Butter has exceptional protective and nourishing properties that have made it a modern-day skincare essential.
About the brand- L'OCCITANE offers high quality beauty products and fragrances, developed following the principles of phytotherapy and aromatherapy. The textures and fragrances are inspired by the Mediterranean lifestyle- using an L'OCCITANE product is always a moment of well-being and sensory delight. L’OCCITANE follow a strict formulation charter to guarantee the best quality, the best efficiency, and an optimal pleasure of use, while respecting people and environment. Striving to use high-quality, traceable, natural ingredients, they use over 200 botanical ingredients which are carefully selected for their effectiveness and their ability to give your skin the elements it needs to be beautiful.
- Cleanse: Shea Cleansing Oil 30ml
- The silky texture of this cleanser is enriched with 5% shea oil and leaves skin perfectly cleansed with a fresh, soft finish.
- Tone: Shea Gentle Toner 30ml
- This toner completes your cleansing routine, working to remove any impurities from the skin. Enriched with softening shea and floral waters, it instantly revives and rebalances skin, leaving it feeling hydrated with a silky smooth finish.
- Moisturise: Shea Light Comforting Cream 8ml
- A lightly textured moisturiser that answers the essential needs of normal to combination skin types, including those with sensitive conditions. It effectively nourishes, strengthens and protects the skin against external aggressions, ensuring it stays feeling comfortable all day long.
- Treat: Shea Ultra Rich Lip Balm 12ml
- A deeply nourishing lip balm to repair, soothe and protect lips from dryness and cracking.
- L'OCCITANE sources certified fair trade shea butter from Burkina Faso through close partnerships with five local women's cooperatives.
- Product Size: 1 x 12 g, 1 x 50 g, 2 x 75 ml, 2 x 10 ml
- Age range: All ages
- Fragrance Free: Yes
- Paraben Free: Yes
- Alcohol Free: Yes
- Skin Type: All
Shea gentle toner ingredients : aqua / water, centaurea cyanus flower water, glycerin , polysorbate 20, sodium pca, butyrospermum parkii (shea) butter extract, citrus aurantium amara (bitter orange) flower extract, peg-40 glyceryl cocoate, sodium coceth sulfate, polyaminopropyl biguanide, sodium benzoate, phenoxyethanol, potassium sorbate, caprylyl glycol, parfum / fragrance, hexyl cinnamal, benzyl salicylate, geraniol. Ingrédients d'origine naturelle / natural origin ingredients no alcohol, no bha, no bht, no edta, no formol or formaldehyde, no mineral oil (oil-free), no parabens, no phtalates, no silicone, no synthetic colorants, no triclosan. Shea cleansing oil ingredients: helianthus annuus (sunflower) seed oil, isopropyl isostearate, peg-40 sorbitan peroleate, caprylic /capric triglyceride, butyrospermum parkii (shea) butter, adansonia digitata seed oil, parfum / fragrance, tocopherol. Ingrédients d'origine naturelle / natural origin ingredients. No alcohol, no bha, no bht, no edta, no formol or formaldehyde, no mineral oil (oil-free), no parabens, no phenoxyethanol, no silicone, no synthetic colorants, no triclosan tolerance dermatologically tested. Non comedogenic. Ophtalmologist tested. Shea light comforting cream ingredients : aqua / water, dicaprylyl ether, butyrospermum parkii (shea) butter, octyldodecyl myristate, glycerin, potassium cetyl phosphate, helianthus annuus (sunflower) seed oil, cetearyl alcohol, sodium stearoyl glutamate, xanthan gum, hydrogenated palm glycerides, corn starch modified, carbomer, phenoxyethanol, chlorphenesin – tocopherol, parfum / fragrance, benzyl alcohol, benzyl benzoate, linalool, citronellol, coumarin, hexyl cinnamal, limonene, geraniol. Ingrédients d'origine naturelle / natural origin ingredients. No alcohol, no bha, no bht, no edta, no formol or formaldehyde, no mineral oil (oil-free), no parabens, no phtalates, no silicone, no synthetic colorants, no triclosan. Tolerance dermatologically tested. Non comedogenic. Shea ultra-rich lip balm ingredients: vegetable oil / olus oil- ricinus communis (castor) seed oil- oleic / linoleic / linolenic polyglycerides, helianthus annuus (sunflower)seed oil, butyrospermum parkii (shea) butter- cera alba/beeswax, hydrogenated castor oil, hydrogenated palm kernel glycerides, hydrogenated palm glycerides, parfum / fragrance , tocopherol- linalool, benzyl benzoate ingrédients issus de l'agriculture biologique / ingredients from organic farming ingrédients d'origine naturelle / natural origin ingredients. Ingrédient issu du commerce equitable / ingredient coming from fair trade (burkina faso) no alcohol, no bha, no bht, no edta, no formol or formaldehyde, no mineral oil (oil-free), no parabens, no phenoxyethanol, no phtalates, no silicone, no synthetic colorants, no triclosan eco cert = 100% of natural origin ingredients
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.