Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 5-7 working days. FREE when you spend £30 or more (£50 or more on Wine)***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Hailed as a wonder beauty ingredient by millions of women around the world, Shea Butter has exceptional protective and nourishing properties that have made it a modern-day skincare essential.
- Cleanse: Shea Cleansing Oil 30ml
- The silky texture of this cleanser is enriched with 5% shea oil and leaves skin perfectly cleansed with a fresh, soft finish.
- Tone: Shea Gentle Toner 30ml
- This toner completes your cleansing routine, working to remove any impurities from the skin. Enriched with softening shea and floral waters, it instantly revives and rebalances skin, leaving it feeling hydrated with a silky smooth finish.
- Moisturise: Shea Light Comforting Cream 8ml
- A lightly textured moisturiser that answers the essential needs of normal to combination skin types, including those with sensitive conditions. It effectively nourishes, strengthens and protects the skin against external aggressions, ensuring it stays feeling comfortable all day long.
- Treat: Shea Ultra Rich Lip Balm 12ml
- A deeply nourishing lip balm to repair, soothe and protect lips from dryness and cracking.
- L'OCCITANE sources certified fair trade shea butter from Burkina Faso through close partnerships with five local women's cooperatives.
- Product Size: 1x12g, 1x50g, 2x75ml, 2x10ml
- Age range: All ages
- Fragrance Free: Yes
- Paraben Free: Yes
- Alcohol Free: Yes
- Skin Type: All
Shea Gentle Toner ~INGREDIENTS : AQUA/WATER** - CENTAUREA CYANUS FLOWER WATER** - GLYCERIN** - POLYSORBATE 20 - SODIUM PCA - BUTYROSPERMUM PARKII (SHEA) BUTTER EXTRACT** - CITRUS AURANTIUM AMARA (BITTER ORANGE) FLOWER EXTRACT** - PEG-40 GLYCERYL COCOATE - SODIUM COCETH SULFATE - POLYAMINOPROPYL BIGUANIDE - SODIUM BENZOATE - PHENOXYETHANOL - POTASSIUM SORBATE - CAPRYLYL GLYCOL - PARFUM/FRAGRANCE - HEXYL CINNAMAL - BENZYL SALICYLATE - GERANIOL.~**Ingrédients d'origine naturelle / Natural origin ingredients ~No alcohol, No BHA, No BHT, No EDTA, No formol or formaldehyde, No mineral oil (oil-free), No parabens, No phtalates, No silicone, No synthetic colorants, No triclosan
;;Shea Cleansing Oil ~INGREDIENTS : HELIANTHUS ANNUUS (SUNFLOWER) SEED OIL** - ISOPROPYL ISOSTEARATE - PEG-40 SORBITAN PEROLEATE - CAPRYLIC/CAPRIC TRIGLYCERIDE** - BUTYROSPERMUM PARKII (SHEA)BUTTER** - ADANSONIA DIGITATA SEED OIL** -PARFUM/FRAGRANCE - TOCOPHEROL**.~**Ingrédients d'origine naturelle / Natural origin ingredients. ~No alcohol, No BHA, No BHT, No EDTA, No formol or formaldehyde, No mineral oil (oil-free), No parabens, No phenoxyethanol, No silicone, No synthetic colorants, No triclosan~ Tolerance dermatologically tested. Non comedogenic. Ophtalmologist tested
;;Shea Light Comforting Cream ~INGREDIENTS : AQUA/WATER** - DICAPRYLYL ETHER** - BUTYROSPERMUM PARKII (SHEA) BUTTER** - OCTYLDODECYL MYRISTATE - GLYCERIN** - POTASSIUM CETYL PHOSPHATE** - HELIANTHUS ANNUUS (SUNFLOWER) SEED OIL** -CETEARYL ALCOHOL** - SODIUM STEAROYL GLUTAMATE** - XANTHAN GUM** - HYDROGENATED PALM GLYCERIDES** - CORN STARCH MODIFIED** - CARBOMER - PHENOXYETHANOL - CHLORPHENESIN – TOCOPHEROL** - PARFUM/FRAGRANCE - BENZYL ALCOHOL - BENZYL BENZOATE - LINALOOL - CITRONELLOL - COUMARIN - HEXYL CINNAMAL - LIMONENE - GERANIOL .~**Ingrédients d'origine naturelle / Natural origin ingredients.~No alcohol, No BHA, No BHT, No EDTA, No formol or formaldehyde, No mineral oil (oil-free), No parabens, No phtalates, No silicone, No synthetic colorants, No triclosan~Tolerance dermatologically tested. Non comedogenic
;;Shea Ultra Rich Lip Balm ~INGREDIENTS: Vegetable Oil/Olus Oil** - Ricinus Communis (Castor) Seed Oil** - Oleic/Linoleic/Linolenic Polyglycerides** - Helianthus Annuus (Sunflower)Seed Oil* - Butyrospermum Parkii (Shea) Butter* - Cera Alba/Beeswax* - Hydrogenated Castor Oil** - Hydrogenated Palm kernel Glycerides** - Hydrogenated Palm Glycerides** - Parfum/Fragrance** - Tocopherol** - Linalool** - Benzyl Benzoate**~*Ingrédients issus de l'agriculture biologique/Ingredients from organic farming ~**Ingrédients d'origine naturelle/Natural origin ingredients.~Ingrédient issu du commerce équitable/Ingredient coming from fair trade (Burkina Faso)~No alcohol, No BHA, No BHT, No EDTA, No formol or formaldehyde, No mineral oil (oil-free), No parabens, No phenoxyethanol, No phtalates, No silicone, No synthetic colorants, No triclosan~ ECO Cert = 100 % of natural origin ingredients
£5 scarf when you spend £40 - Search £5 scarf
- £5 women’s scarf with wool and men’s wool scarf when you spend £40 or more on clothing, beauty and home.
- Offer applies to T016171T, T016172T, T016190T and T096117m in Navy, Charcoal and camel.
- Offer runs from 25th October for a limited time.
- Offer available online and marksandspencer.com, on mobile and in selected stores
- While stocks last.
- Qualifying £40 minimum spend must be in a single transaction and excludes sale and clearance items, furniture, made to measure curtains, made to measure shirts and the promotional wool scarf.
- Wool scarf must be added to basket at the same time as the qualifying transaction. One scarf per qualifying transaction.
- Discount does not apply to delivery charges.
- Please check the relevant delivery terms and conditions online. Eligible products must have the same delivery address for promotion to apply. Any monetary codes will be applied before any promotional discounts.
Free standard delivery on orders over £30. Conditions apply.
• Free standard home delivery on orders over £30 applies within the UK for clothing, home, and beauty from www.marksandspencer.com online in a single order delivered to a single address.
• Offer excludes wine, food & flowers, made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.