Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 3-5 working days. FREE when you spend £50 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Hailed as a wonder beauty ingredient by millions of women around the world, Shea Butter has exceptional protective and nourishing properties that have made it a modern-day skincare essential.
L'OCCITANE offers high quality beauty products and fragrances, developed following the principles of phytotherapy and aromatherapy. The textures and fragrances are inspired by the Mediterranean lifestyle- using an L'OCCITANE product is always a moment of well-being and sensory delight. L’OCCITANE follow a strict formulation charter to guarantee the best quality, the best efficiency, and an optimal pleasure of use, while respecting people and environment. Striving to use high-quality, traceable, natural ingredients, they use over 200 botanical ingredients which are carefully selected for their effectiveness and their ability to give your skin the elements it needs to be beautiful.
- Cleanse: Shea cleansing oil 30ml: The silky texture of this cleanser is enriched with 5% shea oil and leaves skin perfectly cleansed with a fresh, soft finish
- Tone: Shea gentle toner 30ml: This toner completes your cleansing routine, working to remove any impurities from the skin
- Enriched with softening shea and floral waters, it instantly revives and rebalances skin, leaving it feeling hydrated with a silky smooth finish
- Moisturise: Shea light comforting cream 8ml: A lightly textured moisturiser that answers the essential needs of normal to combination skin types, including those with sensitive conditions
- It effectively nourishes, strengthens and protects the skin against external aggressions, ensuring it stays feeling comfortable all day long
- Treat: Shea ultra rich lip balm 12ml: A deeply nourishing lip balm to repair, soothe and protect lips from dryness and cracking
- Product Size: 2 x 30 ml, 1 x 12 ml, 1 x 8 ml
- Fragrance Free: No
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Skin Type: Suitable for all skin types
Shea cleansing oil 30ml: Helianthus annuus (sunflower) seed oil, isopropyl isostearate, peg-40 sorbitan peroleate, caprylic/capric triglyceride, butyrospermum parkii (shea) butter, adansonia digitata seed oil,parfum/fragrance, tocopherol. Shea gentle toner 30ml: Aqua/water, centaurea cyanus flower water, glycerin, polysorbate 20, sodium pca, butyrospermum parkii (shea) butter extract, citrus aurantium amara (bitter orange) flower extract, peg,40 glyceryl cocoate, sodium coceth sulfate, polyaminopropyl biguanide, sodium benzoate, phenoxyethanol, potassium sorbate, caprylyl glycol, parfum/fragrance, hexyl cinnamal, benzyl salicylate, geraniol. Shea light comforting cream 8ml: Aqua/water, dicaprylyl ether, butyrospermum parkii (shea) butter, octyldodecyl myristate, glycerin, potassium cetyl phosphate, helianthus annuus (sunflower) seed oil,cetearyl alcohol, sodium stearoyl glutamate, xanthan gum, hydrogenated palm glycerides, corn starch modified, carbomer, phenoxyethanol, chlorphenesin – tocopherol, parfum/fragrance, benzyl alcohol, benzyl benzoate, linalool, citronellol, coumarin, hexyl cinnamal, limonene, geraniol . Shea butter ultra-rich lip balm 3ml: Vegetable oil/olus oil, ricinus communis (castor) seed oil, oleic/polyglycerides, helianthus annus (sunflower) seed oil, butyrospermum parkii (shea) butter, cera alba/beeswax, hydrogenated castor oil, hydrogenated palm kernel gylcerides, hydrogenated palm glycerides, parfum/fragrance, tocopherol, linalool, benzyl benzoate.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.