Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Soothes, hydrates and strengthens sensitive skin.
Balance Me is high-Tech premium British made skincare that delivers results to the skin naturally. Our customers trust our naturally-sourced active ingredients and aromas to solve skin concerns without creating others. And the founders of Balance Me: The Hopkins sisters, Rebecca and Clare, say: We created Balance Me for people like us who have busy lives and want natural solutions-orientated skincare for themselves, family and friends, whatever their age, that focuses on results and well-being, day after day.
- Massage into wet skin in the shower or bath, creating a natural lather then rinse skin clean
- Deeply hydrates
- Calms the mind
- Sensitive skin: Rose Otto and Palma Rosa Essential Oils help to soothe and strengthen skin in distress
- Dry skin: Sulphate-free formula doesn't strip skin of its natural oils, helping to balance and soothe skin prone to dryness
- Normal skin: Rose Geranium helps to smooth the skin and soothe the mind for the ultimate relaxation
- Mature skin: Trio of Pure Rose Oils help to strengthen fragile skin and deeply hydrate to smooth away fine lines
- Product Size: 280 ml
- Hypoallergenic: Yes
- Fragrance Free: Yes
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians and Vegans
- Skin Type: Sensitive
Aqua (water), cocamidopropyl betaine, lauryl glucoside, polyglyceryl-4 caprylate, sodium cocoamphoacetate, rosa damascena (rose otto) flower oil¹, pelargonium graveolens (rose geranium) flower oil¹, citrus aurantium bergamia (bergamot) fruit oil¹, cananga odorata (ylang ylang) flower oil¹, cymbopogon martini (palmarosa) oil¹, salvia sclarea (clary sage) flower oil¹, tocopherol (vitamin e), aloe barbadensis leaf juice³, citric acid, hydrogenated palm glycerides citrate, coco-glucoside, glyceryl oleate, sodium chloride, dehydroacetic acid, benzyl alcohol, potassium sorbate, geraniol², citronellol², linalool², (¹) natural pure essential oil, (²) naturally occurring in essential oils, (³) certified organic ingredient.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.