Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £30 - get your clothing, home, beauty and wine order within 7-10 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Soothes, hydrates and strengthens sensitive skin.
Balance Me is high-Tech premium British made skincare that delivers results to the skin naturally. Our customers trust our naturally-sourced active ingredients and aromas to solve skin concerns without creating others. And the founders of Balance Me: The Hopkins sisters, Rebecca and Clare, say: We created Balance Me for people like us who have busy lives and want natural solutions-orientated skincare for themselves, family and friends, whatever their age, that focuses on results and well-being, day after day.
- Massage a generous amount into dry skin. Use both morning and evening
- Improves skin elasticity
- Deeply hydrates
- Calms the mind
- Sensitive skin: Organic Aloe Vera and Rosehip Oils help to soothe sensitivities and encourage healthy cell renewal
- Dry skin: Rose Otto, Palma Rosa and Rose Geranium Essential Oils deeply hydrate skin
- Normal skin: Rose Geranium helps to smooth the skin and soothe the mind for the ultimate relaxation
- Mature skin: Anti-oxidant Arctic Cloudberry plumps skin and reduces the appearance of fine lines while Pure Rose Oils strengthen fragile skin
- Product Size: 280 ml
- Hypoallergenic: Yes
- Fragrance Free: Yes
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians and Vegans
- Skin Type: Sensitive
Aqua (water), butyrospermum parkii (shea) butter³, caprylic/capric triglyceride, prunus amygdalus dulcis (sweet almond) oil, glyceryl stearate, glycerin (vegetable), cetearyl alcohol, polyglyceryl-3 dicitrate/stearate, coco-caprylate, rosa canina (rosehip) fruit oil, camellia oleifera (camellia) seed oil, viola odorata (violet) flower extract, nelumbo nucifera (lotus) flower extract, rubus chamaemorus (cloudberry) seed extract, aloe barbadensis (aloe vera) leaf extract³, rosa damascena (rose otto) flower oil¹, pelargonium graveolens (rose geranium) flower oil¹, cymbopogon martini (palmarosa) oil¹, anthemis nobilis (roman chamomile) flower oil¹, citrus aurantium bergamia (bergamot) fruit oil¹, cananga odorata (ylang ylang) flower oil¹, salvia sclarea (clary sage) flower oil¹, citrus aurantium amara (petitgrain/bitter orange) leaf/twig oil¹, rosmarinus officinalis (rosemary) extract, helianthus annuus (sunflower) seed oil, vitis vinifera (grape) seed oil, tocopherol (vitamin e), sodium stearoyl lactylate, chondrus crispus (carrageenan), potassium sorbate, benzyl alcohol, dehydroacetic acid, citric acid, citronellol², geraniol², linalool², citral², limonene², farnesol², benzyl benzoate², benzyl salicylate², (¹) natural pure essential oil, (²) naturally occurring in essential oils, (³) certified organic ingredient.
Free cosmetic bag when you spend £25 on Beauty. Search Free Cosmetic Bag and add to bag to redeem.
- Spend £25 or more on beauty and get one of 3 cosmetic bags for free
- subject to availability.
- Purchase of offers 30% ot more do not count as qualifying purchases for the deal.
- valid in conjunction with beauty 3 for 2 gift shop.
- Selected UK stores and online.
Free standard delivery on orders over £30. Conditions apply.
• Free standard home delivery on orders over £30 applies within the UK for clothing, home, and beauty from www.marksandspencer.com online in a single order delivered to a single address.
• Offer excludes wine, food & flowers, made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.