Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
A super hydrating moisturiser which features a cutting edge natural peptide complex to boost collagen and elastin productivity, resulting in a smoother, plumper and more rejuvenated looking complexion.
Balance Me is high-Tech premium British made skincare that delivers results to the skin naturally. Our customers trust our naturally-sourced active ingredients and aromas to solve skin concerns without creating others. And the founders of Balance Me: The Hopkins sisters, Rebecca and Clare, say: We created Balance Me for people like us who have busy lives and want natural solutions-orientated skincare for themselves, family and friends, whatever their age, that focuses on results and well-being, day after day.
- Apply daily to a cleansed face, neck and décolleté.
- A day and night cream that offers multi-level protection against premature ageing
- Powerful ingredients that work in synergy to create a smoother, plumper skin surface
- Instantly boosts hydration and radiance
- Product Size: 50 ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians and Vegans
- Skin Type: Suitable for all skin types
Aqua (water), coco-caprylate, pisum sativum (pea peptide) extract, glyceryl stearate, glycerin (vegetable), polyglyceryl-3 dicitrate / stearate, cetyl ricinoleate, cetearyl alcohol, tripeptide-29, rosa canina fruit (rosehip) oil, crambe abyssinica seed (abyssinian) oil, butyrospermum parkii (shea) butter³, borago officinalis seed (starflower) oil, hydrolyzed hyaluronic acid, rubus fruticosus (blackberry) leaf extract, aleurites moluccana seed (kukui) seed oil, camellia oleifera seed (camellia) oil, aloe barbadensis (aloe vera) leaf extract³, citrus aurantium (neroli) flower oil¹, michelia alba (magnolia) leaf oil¹, boswellia carterii (frankincense) oil¹, michelia alba (magnolia) flower oil¹, citrus reticulata (mandarin red) peel oil¹, styrax benzoin (benzoin) resin extract¹, cymbopogon martini (palmarosa) oil¹, citrus aurantium amara (petitgrain / bitter orange) leaf / twig oil¹, helianthus annuus (sunflower) seed oil, rosmarinus officinalis (rosemary) extract, tocopherol (vitamin e), sodium stearoyl glutamate, chondrus crispus (carrageenan), xanthan gum, sodium hydroxide, leuconostoc / radish root ferment filtrate, maltodextrin, dehydroacetic acid, benzyl alcohol, limonene², linalool², geraniol², benzyl benzoate², farnesol², citral². (¹) natural pure essential oils, (²) naturally occurring in essential oils, (³) certified organic ingredient. Key ingredients tri-peptide a naturally derived chain of amino acids that mimics broken down collagen molecules, tricking cells into producing more. At the same time it blocks the enzymes that destroy collagen, making it a true anti-ageing ingredient. Hyaluronic acid a super fine grade that is able to penetrate into the deeper layers of the skin, and can hold up to 1,000 times its own weight in water to help skin instantly hydrate, smooth and plump from within. Blackberry leaf extract a powerful anti-oxidant that helps to boost skin’s collagen production, protecting against premature ageing and environmental damage.
Wool blend scarf only £5 when you spend £40 on clothing, beauty & home
- Valid from 00:01 10th October 2017 - 24th October 2017
- Offer available online, on mobile and in selected UK stores (excluding Channel Islands, M&S Outlet and BP Connect stores)
- Qualifying £40 spend must be in a single transaction
- Excludes the purchase of all sale, furniture, branded kitchen electrical products, made to measure, selected T47/9600 curtains, Food, Hospitality, Services, Flowers, Beers/Wine & Spirits, Gift cards, sale and clearance items, disposal service and delivery charges.
- One scarf per qualifying transaction
- Simply add a scarf to your basket: Womenswear - T016500T, T016501T, T016502T, Menswear – T096060M
- Limited time only, whilst stocks last
- See individual items for details
- Eligible products must have the same delivery address for promotion to apply
- Please check delivery terms and conditions online
- Monetary codes will be applied before any promotional discount
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.