Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 3-5 working days. FREE when you spend £50 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Feeling burnt out? The calming Lavender and uplifting Eucalyptus in our best-selling Knackered Cow mood can help you to relax and unwind. Discover one of our most cherished 'moods' with our Knackered Cow Relaxing Discovery Bag. Beautifully presented in our specially designed Knackered Cow print travel pouch, the collection features a 100ml Bath & Shower Gel, a 100ml Body Lotion, and a 5ml Lippy Cow. An ideal introduction to Cowshed.
At Cowshed, we tread our own path. Right from when we opened our first spa at Babington House, our ambition has been to create incredible products that are honest, natural and authentic - with playful names to add a little bit of fun, too. Made in England, containing fairly-traded ingredients, the purest essential oils and organic or wild crafted plant extracts.
- How to use: Bath & Shower gel- lather over the body in a soothing circular motion. For a therapeutic soak pour a capful in while running a bath.
- Body Lotion- apply all over the body and massage into skin using a circular motion to increase circulation.
- Ideal for travelling, would also make a perfect gift
- Calming lavender and uplifting eucalyptus essential oils
- Made in England using natural ingredients
- Product Size: 2x100ml, 1x5ml
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians
- Skin Type: All
Knackered cow shower gel: Aqua (water/eau), lauryl glucoside, sodium cocoamphoacetate, glycerin, sodium chloride, sodium cocoyl glutamate, sodium lauryl glucose carboxylate (sodium lauryl glucosideoxyacetate), gluconolactone, sodium benzoate, citric acid, parfum (fragrance), coco-glucoside, glyceryl oleate, isopropyl alcohol (isopropanol), lavandula angustifolia (lavender) flower oil, eucalyptus globulus (eucalyptus) leaf oil, calcium gluconate, styrax tonkinensis (benzoin) resin extract, hydrogenated palm glycerides citrate, tocopherol (vitamin e), hexyl cinnamal, linalool, benzyl salicylate, butylphenyl methylpropional, hydroxyisohexyl 3-cyclohexene carboxaldehyde, limonene, hydroxycitronellal, alpha-isomethyl ionone. Potential allergens from natural sources. Body lotion: Aqua (water/eau), caprylic/capric triglyceride, glyceryl stearate se, cetearyl alcohol, glycerin, stearic acid, phenoxyethanol, parfum (fragrance), butyrospermum parkii (shea butter), theobroma cacao (cocoa) seed butter, tocopheryl acetate, benzoic acid, panthenol, aloe barbadensis leaf juice, styrax tonkinensis (benzoin) resin extract, rosa centifolia (rose absolute) flower oil, lavandula angustifolia (lavender) flower oil, dehydroacetic acid, eucalyptus globulus (eucalyptus) leaf oil, sodium hydroxide, anthemis nobilis (roman chamomile) flower oil, citric acid, potassium sorbate, geraniol, linalool, citronellol, limonene, benzyl benzoate, benzyl alcohol, citral, potential allergens. Lippy cow: Caprylic/capric triglyceride, ricinus communis (castor) seed oil, candelilla cera (euphorbia cerifera (candelilla) wax/cire de candelilla), cera alba (beeswax/cire d'abeille), cocos nucifera (coconut) oil, theobroma cacao (cocoa) seed butter, butyrospermum parkii (shea butter), simmondsia chinensis (jojoba) seed oil, glyceryl behenate, lecithin, citrus aurantium dulcis (sweet orange) oil, cananga odorata (ylang ylang) flower oil, pelargonium graveolens (rose geranium) flower oil, tilia cordata (linden) oil, citric acid, limonene, citronellol, linalool, geraniol, citral, benzyl benzoate. Natural pure essential oils, potential allergens, certified organic ingredients.
£10 beauty box when you spend £40 on clothing beauty & homeware
- Valid from 22 – 26 June.
- EXCLUDES: sale and clearance items, gift cards, all furniture, made to measure suits, made to measure shirts, made to order curtains and delivery charges. Valid in selected stores (excluding Channel Islands, M&S Outlet, BP Connect stores and M&S stores located in airports, railway stations, motorway services and hospitals) and online. Offer cannot be used in conjunction with any other offer, except staff discount or unless expressly stated in that offer. Qualifying £40 spend must be made in single transaction. Purchase of the Box of Summer Beauty does not count as a qualifying purchase for the deal. Worth value calculated using price per ML/price per gram of standard size product. Subject to availability.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.