Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Discover beautifully toned and hydrated skin every day with this rejuvenating skincare collection, perfect for all skin types.
Created in 1981 in Neal’s Yard, a once forgotten corner of Covent Garden, in the heart of central London with the passionate belief that beauty should be natural, not synthetic. Nature, honesty and transparency are key to Neal’s Yard and the right to know what goes into the products you buy. The vision is to bring the expertise of the apothecary and a holistic approach to health and beauty to people and communities.
- Your rejuvenating ritual: massage rejuvenating frankincense refining cleanser into dry skin. Dampen the enclosed organic muslin face cloth and wipe away the cleanser, rinse and gently pat dry
- Apply rejuvenating frankincense toner with a cotton pad, to refresh and prime your skin
- Massage frankincense hydrating cream into your skin, using an upwards circular motion
- Our relaxing frankincense is harvested by hand, by families who have tended the same trees for generations and with whom we trade fairly
- Product Size: 1 x 100 g, 1 x 100 ml, 1x 50 g
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: No
- Suitable for Vegetarians and Vegans
- Skin Type: Suitable for all skin types
Frankincense cleanser: Aqua/water, ricinus communis (castor) seed oil, cocos nucifera (coconut) oil, glycerin, theobroma cacao (cocoa) seed butter, cetyl alcohol, sucrose cocoate, cetearyl olivate, sorbitan olivate, cetearyl glucoside, sorbitan stearate, levulinic acid, adansonia digitata seed oil, sclerotium gum, boswellia carterii oil, aloe barbadensis leaf juice powder, sodium levulinate, curcuma longa (turmeric) root extract, sodium dehydroacetate, potassium sorbate, tocopherol, citrus nobilis (mandarin orange) peel oil, caprylic/capric triglyceride, citrus aurantium bergamia (bergamot) peel oil, helianthus annuus (sunflower) seed oil, sodium hyaluronate, alaria esculenta extract, limonene, linalool. Frankincense toner: Aqua/water, glycerin, levulinic acid, aloe barbadensis leaf juice powder, coco-glucoside, sodium levulinate, boswellia carterii oil, potassium sorbate, citrus nobilis (mandarin orange) peel oil, terpineol, commiphora myrrha oil, citrus aurantium bergamia (bergamot) peel oil, palmitoyl tripeptide-5, limonene, linalool. Frankincense hydrating cream: Aqua/water/eau, helianthus annuus (sunflower) seed oil, simmondsia chinensis (jojoba) seed oil, glycerin, cetearyl alcohol, alcohol denat., cetearyl glucoside, prunus armeniaca (apricot) kernel oil, borago officinalis seed oil, prunus amygdalus dulcis (sweet almond) oil, glyceryl stearate, cetearyl olivate, levulinic acid, potassium sorbate, sorbitan olivate, tocopherol, boswellia carterii oil, sodium hyaluronate, commiphora myrrha oil, terpineol, aloe barbadensis leaf juice powder, calendula officinalis flower extract, daucus carota sativa (carrot) root extract, sodium levulinate, limonene.