Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 5 working days. FREE when you spend £50 or more***
International home delivery
- £7.50 International home delivery - get your order within approx. 7-10 days
- £15 International home delivery to Rest of World (approx. 10-14 days)
- FREE International home delivery - when you spend £30 or more on orders to Austrailia, New Zealand, USA and Canada
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
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- Fragrance Free: No
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