Delivery and returns
Collect in store
- FREE Collection in store* to your chosen participating UK store.
- Choose your collection date at checkout when placing your order. We recommend that the delivery date you select is 24 hours before your special occasion. Food to Order can only be collected in store. Food orders are not able to be delivered to UK or international home addresses.
- More about collecting food orders >
- *Collect in store exclusions:
- What can and can't I collect in store? >
- We’ll carefully prepare your food order just for you, so please consider our preparation time when placing your order. Some food orders take than longer to prepare than others. Please take a look at each product for more details. Orders can only be amended up to 24 hours before we begin to prepare your food.
- More about preparation times >
Returns and refunds
If you’d like to speak to us about your food order call us on 0333 014 8222, our lines are open 8am to 7pm every day.
It’s really important that you collect your food order from store on the arranged date. As food orders are perishable, we don’t keep them until the next day. If you don’t collect your food order, you’ll receive a 30% refund.
Our stunning wedding flowers are guaranteed to add a touch of sophistication to your big day. Colours may vary slightly throughout the season.
- 1 x Brides bouquet
- 2 x Bridesmaids bouquet
- 1 x Groom and guest button holes
- 2 x Arrangements
- 1 x Large wedding box
- 1 x Insert with 3 holes
- 1 x Button hole card
- 1 x Map bag (fbp)
- 2 x Arrgangement boxes
- 2 x Inserts 3 way
- 1 x Congratulations card
- 1 x Envelope
- 7 x White tissue (W50 x L75cm)
- Please note that wedding flowers are not covered by the 7 days flower freshness guarantee
- If our flower collections do not meet your exact wedding needs please call contact our contact centre & if possible we will do our upmost to assist you further
Not available for international delivery.
Spend £50 on Food and Wine gifts and get FREE Nominated Day Delivery
1.Buy required threshold of products. When you are finished shopping, click the "Proceed to checkout" button.
2.Send these items to a single address.
3.Select Nominated Day Delivery.
4.If a claim code is required, after selecting a payment method, enter the claim code in the area "Apply promotions", and click "Apply."
5.Enjoy free delivery on items sent to that address.
6.This offer excludes Furniture items.
- Applies to eligible items purchased.
- Items added to the Shopping Basket when free delivery is in effect, but not purchased until after the promotion ends, will not receive free delivery.
- Delivery and gift wrap charges are not included in calculating purchase amount if offer has a threshold.
- Applies to Nominated Day Delivery only.
- Applies only to orders sent to a single address.
- Offer is not for resale and is not redeemable for cash.
- If you cancel or return items purchased using this offer, and your order drops below the threshold, then you will incur a delivery charge.
- Offers are available for a limited time and may end without notice.