Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Free Sleep Hand Balm when you Buy 2 Neom products. To redeem Hand Balm add T232427B to your bag. Nothing affects how you look or feel as much as sleep, or lack of it. With this in mind, the Neom Scent To Sleep™ range has been specially formulated with natural fragrance which not only smells wonderful but also has a relaxing effect on the mind and body. Our Neom Scent to Sleep™ fragrance, tranquillity, is a complex blend of the purest possible essential oils, including English lavender, sweet basil & jasmine, all expertly blended to help you relax and prepare for sleep.
About the brand- Neom Organics London was launched in 2005 and has recently cited as the UK’s leading wellbeing fragrance brand. Now available in over 22 countries, Neom are dedicated to creating 100% natural fragrances with true aroma-therapeutic benefits and inspiring women to lead healthier, more balanced lives.
- How to use: A deeply restful bedtime treatment in the palm of your hand. Warm a pea-sized amount of balm between your hands before massaging into the skin. Cup your hands over your nose and mouth and breathe in through your nose for 7 seconds and out through your mouth slowly for 11 seconds. For maximum quantity and quality of zzz’s, finish with a spritz of the Perfect Night’s Sleep Pillow Mist.
- All neom skin products have three benefits: two for your skin and one for your mind. After all, you can’t look good if you don’t feel good
- Nourish, soften and sleep
- Rich cocoa butter
- Skin-loving shea butter
- 14 relaxing essential oils
- Product Size: 50 ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: No
- Suitable for Vegetarians
Ingredients: Aqua (water), cetearyl alcohol, butyrospermum parkii (shea) butter, helianthus annuus (sunflower) seed oil, prunus amygdalus dulcis oil, caprylic/capric triglyceride, glycerin, theobroma cacao (cocoa) seed butter, parfum, propanediol, glyceryl stearate, aloe barbadensis leaf juice powder, sodium stearoyl glutamate, xanthan gum, tocopherol (vitamin e), dehydroacetic acid, sodium phytate, lactic acid, benzyl alcohol, linalool, limonene, citronellol, geraniol, benzyl benzoate, coumarin, citral, farnesol, benzyl salicylate. Made with 100% natural essential oils including lavender, chamomile & patchouli. Made with 78% certified organic ingredients.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.