Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Nourish & breathe for day and night. The energise hand balm is a perky, energising treatment. The sleep hand balm is a deeply restful bedtime treatment.
Neom provide moments of wellbeing for everyone – through luxurious, 100% natural, therapeutic scents that make you feel good. Everyone’s moments of wellbeing are different, so we have products for every occasion, from instantly energizing mists to luxurious candles for indulgent pampering evenings. We believe in purposeful luxury – supporting your mind, body and wellbeing. Neom, Scent to make you feel good.
- Warm a pea-sized amount of balm between your hands before massaging into the skin
- Cup your hands over your nose and mouth and breathe in through your nose for 7 seconds and out through your mouth slowly for 11 seconds
- Product Size: 100 ml
- Fragrance Free: No
- Paraben Free: Yes
Energise balm ingredients: Aqua (water), helianthus annuus (sunflower) seed oil, butyrospermum parkii (shea) butter, glyceryl stearate, theobroma cacao (cocoa) seed butter, cera alba (beeswax), limonene, glycerin, sodium stearoyl glutamate, sucrose stearate, parfum, coco-glucoside, aloe barbadensis leaf juice powder, olea europaea (olive) fruit oil, linum usitatissimum (linseed) seed oil, tocopherol (vitamin e), coconut alcohol, xanthan gum, lactic acid, dehydroacetic acid, benzyl alcohol, linalool, citral, evernia prunastri (oak moss) extract, citronellol, geraniol, benzyl benzoate, benzyl salicylate, farnesol, iso eugenol, eugenol. Made with 100% natural essential oils including grapefruit, lemon & rosemary. Made with 88% certified organic ingredients. Sleep balm ingredients: Aqua (water), cetearyl alcohol, butyrospermum parkii (shea) butter, helianthus annuus (sunflower) seed oil, prunus amygdalus dulcis oil, caprylic/capric triglyceride, glycerin, theobroma cacao (cocoa) seed butter, parfum, propanediol, glyceryl stearate, aloe barbadensis leaf juice powder, sodium stearoyl glutamate, xanthan gum, tocopherol (vitamin e), dehydroacetic acid, sodium phytate, lactic acid, benzyl alcohol, linalool, limonene, citronellol, geraniol, benzyl benzoate, coumarin, citral, farnesol, benzyl salicylate. Made with 100% natural essential oils including lavender, chamomile & patchouli.made with 78% certified organic ingredients.