Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 5-7 working days. FREE when you spend £30 or more (£50 or more on Wine)***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Unwrap Burt’s Bees® gift to you, courtesy of Mother Nature! Discover shea butter hand repair cream, hardworking coconut foot cream, nourishing milk & honey body lotion & the classic 100% natural beeswax lip balm with vitamin e and peppermint.
- Gift pack contains a collection of naturally nourishing Burt’s bees® products in a reusable zip tin
- Shea butter hand repair cream 50g
- Coconut foot cream 120g
- Beeswax lip balm with vitamin e & peppermint oil 4.25g
- Milk and honey body lotion 70g
- Made with natural hard-working ingredients. Beeswax lip balm refreshes skin with peppermint oil
- Burt’s bees® festive gifts make gift giving easy
- Product Size: 1x50g, 1x120g, 1x4.25g, 1x70g
- Age range: All ages
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: Yes
- Skin Type: Suitable for all skin types
Beeswax lip balm - cera alba (beeswax, cire d’abeille), cocos nucifera (coconut) oil, helianthus annuus (sunflower) seed oil, mentha piperita (peppermint) oil, lanolin, tocopherol, rosmarinus officinalis (rosemary) leaf extract, glycine soja (soybean) oil, canola oil (huile de colza), limonene. Shea butter hand repair cream - aqua (water, eau), helianthus annuus (sunflower) seed oil, stearic acid, cera alba (beeswax, cire d'abeille), glycerin, sesamum indicum (sesame) seed oil, butyrospermum parkii (shea) butter, macadamia ternifolia seed oil, rosa canina seed extract, theobroma cacao (cocoa) seed butter, parfum (fragrance), tocopherol, borago officinalis seed oil, rosmarinus officinalis (rosemary) leaf extract, alchemilla vulgaris extract, calendula officinalis flower oil, plantago major leaf extract, glucose, salix nigra (willow) bark extract, beta-carotene, glycine soja (soybean) oil, canola oil (huile de colza), xanthan gum, sucrose stearate, sodium borate, sodium chloride, glucose oxidase, lactoperoxidase, limonene, linalool natural fragrance. Coconut foot cream - glycerin, olea europaea (olive fruit oil), avena sativa (oat kernel flour), lanolin, parfum (fragrance), cocos nucifera (coconut oil), quillaja saponaria (quillaja bark extract), avena sativa (oat kernel oil), rosmarinus officinalis (rosemary leaf extract), canola oil, tocopherol, glycine soja (soybean) oil, butylphenyl methylpropional, coumarin, limonene, linalool. Body lotion- milk & honey - aqua (water, eau), decyl cocoate, glycerin, helianthus annuus (sunflower) seed oil, cera alba (beeswax, cire d'abeille), parfum (fragrance), butyrospermum parkii (shea) butter, cetyl alcohol, glyceryl stearate citrate, polyglyceryl-3 stearate, cocos nucifera (coconut) oil, olea europaea (olive) fruit oil, vitis vinifera (grape) seed oil, sine adipe lac (nonfat dry milk, poudre de lait écrémé), mel (honey, miel), aloe barbadensis leaf juice, rosmarinus officinalis (rosemary) leaf extract, tocopherol, beta-carotene, xanthan gum, sucrose stearate, glycine soja (soybean) oil, canola oil (huile de colza), lactic acid, citric acid, sodium stearoyl lactylate, sodium benzoate, magnesium aluminum silicate, phenoxyethanol, benzyl alcohol, benzyl benzoate, benzyl cinnamate, citral, coumarin, limonene natural fragrance/parfum naturel. Intense hydration night cream - aqua (water, eau), olea europaea (olive) fruit oil, cetyl alcohol, stearyl alcohol, glycerin, ricinus communis (castor) seed oil, tapioca starch, parfum (fragrance), propanediol, salvia sclarea (clary) extract, lactobacillus, astrocaryum tucuma seed butter, garcinia indica seed butter, trichilia emetica seed butter, cera alba (beeswax, cire d’abeille), simmondsia chinensis (jojoba) seed oil, candelilla/jojoba/rice bran polyglyceryl-3 esters, jojoba esters, hydrolyzed jojoba esters, chondrus crispus (carrageenan), polymnia sonchifolia root juice, alpha-glucan oligosaccharide, maltodextrin, zea mays (corn) starch, sucrose, tocopherol, xanthan gum, glycine soja (soybean) oil, glyceryl stearate, cetearyl alcohol, sodium stearoyl lactylate, sodium pca, zinc pca, potassium sorbate, sodium benzoate, phenoxyethanol, amyl cinnamal, eugenol, hydroxycitronellal, linalool natural fragrance.
£5 scarf when you spend £40 - Search £5 scarf
- £5 women’s scarf with wool and men’s wool scarf when you spend £40 or more on clothing, beauty and home.
- Offer applies to T016171T, T016172T, T016190T and T096117m in Navy, Charcoal and camel.
- Offer runs from 25th October for a limited time.
- Offer available online and marksandspencer.com, on mobile and in selected stores
- While stocks last.
- Qualifying £40 minimum spend must be in a single transaction and excludes sale and clearance items, furniture, made to measure curtains, made to measure shirts and the promotional wool scarf.
- Wool scarf must be added to basket at the same time as the qualifying transaction. One scarf per qualifying transaction.
- Discount does not apply to delivery charges.
- Please check the relevant delivery terms and conditions online. Eligible products must have the same delivery address for promotion to apply. Any monetary codes will be applied before any promotional discounts.
3 for 2
- From 00:01 31st August 2016
- Offer available at marksandspencer.com, on mobile and in selected UK stores
- Selected products only
- Cheapest item free
- Discount applied at checkout. Excludes Sale products and M&S Outlet online
- Subject to availability
- Offer cannot be used in conjunction with any other offer
- Discount does not apply to delivery charges
- Any refunds will take into account this discount
Free standard delivery on orders over £30. Conditions apply.
• Free standard home delivery on orders over £30 applies within the UK for clothing, home, and beauty from www.marksandspencer.com online in a single order delivered to a single address.
• Offer excludes wine, food & flowers, made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.