Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 3-5 working days. FREE when you spend £50 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Terms and Conditions
WEBSITE TERMS AND CONDITIONS - Standard
Other applicable terms and conditions
Your use of this Website
copy, reproduce, use or otherwise deal with any content on the Website;
modify, distribute or re-post any content on the Website for any purpose;
reproduce, crawl, frame, link to or deep-link into this Website on or from any other website;
use the content of the Website for any commercial exploitation whatsoever.
This luggage lock is a travel essential.
- Leave the dials at pre-set combination 0-0-0 and pull out the shackle
- Turn the shackle anti-clockwise to 90 degrees and press down all the way
- Keep holding the shackle and set the dials to your own desired combination.
- (Do not let go of the shackle while setting the dials)
- Release the shackle and return to its original position. Your lock is now ready to open at your own personal combination