Collect in store

• FREE Collect in store - order online for delivery to your chosen store.
  
• Collect from 12pm (midday) the next day.
• Collect in store exclusions:
• What can and can't I collect in store?

Home delivery

• £3.99 Next day home delivery* - NEW now order up until 10pm
  
• Free standard home delivery - get your clothing, home, beauty and wine order within 3-5 working days.**

International home delivery

Unfortunately, we cannot deliver beauty products internationally.

Collect in store is not available outside the UK
 

Tell me more about UK delivery >

Tell me more about International delivery >

Delivery exclusions:

*Next day exclusions >

**Standard home delivery exclusions >

***FREE Standard home delivery exclusions >

Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.

Returns and refunds

• It’s free to return your order to most of our UK stores (excluding  Outlet, Simply Food and stores at service stations, railway stations and airports).
• Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
• Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods. 

• See our full refunds and returns policy
• Contact us for more details