Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 5-7 working days. FREE when you spend £30 or more (£50 or more on Wine)***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
L’OCCITANE’s True Beauty Stories are legendary and this collection of best-selling bath and body treats in handy travel sizes, provides the perfect opportunity to discover a few of them.
The Shea Milk Soap has a 100% vegetable base to gently cleanse the skin helping to preserve its natural moisture balance. The uplifting effect of the zesty Verbena Eau de Toilette is equally loved by men and women alike.
- To celebrate its 40 year anniversary, L’OCCITANE has hand-picked a selection of its award-winners in a special limited edition pouch.
- Transform bath-time into a sensorial moment of wellbeing and delight with the relaxing Lavender Foaming Bath. The delicious Almond Shower Oil turns into a milky lather when it comes into contact with water, cocooning the body in a sumptuous embrace.
- Product Size: 1x50g, 1x10ml, 1x100ml, 1x75ml, 1x30ml
- Age range: All ages
- Skin Type: All
"Almond Shower Oil~Ingredients: VITIS VINIFERA (GRAPE) SEED OIL** - TIPA-LAURETH SULFATE - LAURETH-3 - CAPRYLIC/CAPRIC TRIGLYCERIDE** - PARFUM/FRAGRANCE - COCAMIDE MEA - PROPYLENE GLYCOL - SORBITAN OLEATE - PRUNUS AMYGDALUS DULCIS (SWEET ALMOND) OIL** - CITRUS AURANTIUM BERGAMIA (BERGAMOT) FRUIT OIL** - HELIANTHUS ANNUUS (SUNFLOWER) SEED OIL** - ROSMARINUS OFFICINALIS (ROSEMARY) LEAF EXTRACT** - TOCOPHEROL** - AQUA/WATER** - LIMONENE - COUMARIN – LINALOOL**~**Ingrédients d’origine naturelle / Natural origin ingredients~No alcohol, No BHA, No BHT, No EDTA, No formol or formaldehyde, No mineral oil (oil-free), No parabens, No phenoxyethanol, No phtalates, No silicone, No SLES, No synthetic colorants, No triclosan
;;Lavender foaming Bath ~AQUA/WATER** - SODIUM LAURETH SULFATE - LAURETH-2 - COCAMIDOPROPYL BETAINE - LAVANDULA ANGUSTIFOLIA (LAVENDER) OIL** - PEG-40 HYDROGENATED CASTOR OIL** - PARFUM/FRAGRANCE - SODIUM CHLORIDE** - METHYLISOTHIAZOLINONE - COUMARIN - LINALOOL**.~**Natural origin ingredients.
;;Shea Hand Cream ~INGREDIENTS: AQUA/WATER** - BUTYROSPERMUM PARKII (SHEA BUTTER)** - GLYCERIN** - DIMETHICONE - CETEARYL ALCOHOL** - GLYCERYL STEARATE** - LINUM USITATISSIMUM (LINSEED) SEED EXTRACT** - MEL EXTRACT/HONEY EXTRACT** - PRUNUS AMYGDALUSDULCIS (SWEET ALMOND) FRUIT EXTRACT** - ALTHAEA OFFICINALIS ROOT EXTRACT** - COCOS NUCIFERA (COCONUT) OIL** - BRASSICA CAMPESTRIS (RAPESEED) STEROLS** - ROSMARINUS OFFICINALIS (ROSEMARY) LEAF EXTRACT** - HELIANTHUS ANNUUS (SUNFLOWER) SEED OIL** - XANTHAN GUM** - PARFUM/FRAGRANCE - POLYACRYLAMIDE - PEG-100 STEARATE - PROPYLENE GLYCOL - C13-14 ISOPARAFFIN - CETEARETH-33 - ALCOHOL DENAT** - LAURETH-7 - BENZOIC ACID - DEHYDROACETIC ACID - PHENOXYETHANOL - BENZYL ALCOHOL - BENZYL BENZOATE - HYDROXYISOHEXYL 3-CYCLOHEXENE CARBOXALDEHYDE - LINALOOL - CITRONELLOL** - BUTYLPHENYL METHYLPROPIONAL - COUMARIN - ALPHA-ISOMETHYL IONONE - HEXYL CINNAMAL - LIMONENE** - GERANIOL. **Ingrédients d'origine naturelle/Natural origin ingredients. ~No alcohol, No BHA, No BHT, No EDTA, No formol or formaldehyde, No mineral oil (oil-free), No parabens, No phtalates, No synthetic colorants, No triclosan~ Tolerance dermatologically tested
;;Shea Extra-Gentle Soap Milk ~Ingredients: Sodium Palmate**- Aqua/Water**- Sodium Palm Kernelate**- Sodium Cocoate**-~Butyrospermum Parkii (Shea Butter) Extract**- Parfum/Fragrance - Butyrospermum Parkii (Shea~Butter)**- Prunus Amygdalus Dulcis (Sweet Almond) Oil**- Helianthus Annuus (Sunflower) Seed~Oil** - Rosmarinus Officinalis (Rosemary) Leaf Extract**- Coriandrum Sativum Seed Oil**-~Juniperus Virginiana Oil**- Palm Acid**- Sodium Chloride**- Glycerin**- Citric Acid**- Palm Kernel~Acid**- Sodium Hydroxide - Benzoic Acid - Dehydroacetic Acid - Polyaminopropyl Biguanide -~Glyceryl Stearate Se - Phenoxyethanol - Tetrasodium EDTA - Tetrasodium Etidronate - Tocopherol**-~Cetearyl Glucoside**- Xanthan Gum**- Benzyl Alcohol**- Linalool**- Alpha-isomethyl Ionone -~Citronellol**- Coumarin**- Geraniol**~**Natural origin ingredients~No alcohol, No BHA, No BHT, No formol or formaldehyde, No parabens, No phenoxyethanol, No SLS, No synthetic colorants, No triclosan
;;EDT VERBENA 10 ML~ALCOHOL**- AQUA/WATER**- LIMONENE**- PARFUM/ FRAGRANCE - CITRAL - LIPPIA CITRIODORA LEAF EXTRACT*-SODIUM BENZOATE - GERANIOL - HEXYL CINNAMAL - CITRONELLOL - BENZYL BENZOATE - LINALOOL - BENZYL ALCOHOL - FARNESOL**-AMYL CINNAMAL.~*Ingredients from Organic Farming. ~**Natural origin ingredients. ~No BHA, No BHT, No EDTA, No formol or formaldehyde, No parabens, No phenoxyethanol, No phtalates, No silicone, No SLES, No triclosan"
£5 scarf when you spend £40 - Search £5 scarf
- £5 women’s scarf with wool and men’s wool scarf when you spend £40 or more on clothing, beauty and home.
- Offer applies to T016171T, T016172T, T016190T and T096117m in Navy, Charcoal and camel.
- Offer runs from 25th October for a limited time.
- Offer available online and marksandspencer.com, on mobile and in selected stores
- While stocks last.
- Qualifying £40 minimum spend must be in a single transaction and excludes sale and clearance items, furniture, made to measure curtains, made to measure shirts and the promotional wool scarf.
- Wool scarf must be added to basket at the same time as the qualifying transaction. One scarf per qualifying transaction.
- Discount does not apply to delivery charges.
- Please check the relevant delivery terms and conditions online. Eligible products must have the same delivery address for promotion to apply. Any monetary codes will be applied before any promotional discounts.
Free standard delivery on orders over £30. Conditions apply.
• Free standard home delivery on orders over £30 applies within the UK for clothing, home, and beauty from www.marksandspencer.com online in a single order delivered to a single address.
• Offer excludes wine, food & flowers, made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.