Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
L’OCCITANE House is a charming and luxurious bath and body collection containing all the essentials to keep your hair and body feeling silky smooth.
L'OCCITANE offers high quality beauty products and fragrances, developed following the principles of phytotherapy and aromatherapy. The textures and fragrances are inspired by the Mediterranean lifestyle- using a L'OCCITANE product is always a moment of well-being and sensory delight. L’OCCITANE follow a strict formulation charter to guarantee the best quality, the best efficiency, and an optimal pleasure of use, while respecting people and environment. Striving to use high-quality, traceable, natural ingredients, they use over 200 botanical ingredients which are carefully selected for their effectiveness and their ability to give your skin the elements it needs to be beautiful.
- Fragrance Free: No
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: No
- Skin Type: Suitable for all skin types
Lavender foaming bath 100ml: Aqua/water, sodium laureth sulfate coco glucoside cocobetaine lavandula angustifolia (lavender) oil, sodium chloride citric acid sodium benzoate parfum/fragrance coumarin linalool, geraniol, limonene. Aromachologie relaxing shower gel 35ml: Aqua/water, lauryl glucoside cocamidopropyl betaine decyl glucoside glycerin, peg40 hydrogenated castor oil parfum/fragrance, lavandula angustifolia (lavender) oil, citrus aurantium bergamia (bergamot) fruit oil, citrus aurantium dulcis (orange) oil, citrus nobilis (mandarin orange) peel oil, pelargonium graveolens flower oil, cocoglucoside, glyceryl oleate, disodium cocoyl glutamate, peg120 methyl glucose dioleate hydrog enated palm glycerides citrate, sodium cocoyl glutamate, citric acid sodium benzoate tocopherol limonene, linalool, geraniol, citral, citronellol. Aromachologie pillow mist 15ml: Alcohol aqua/water, polysorbate peel oil, pelargonium graveolens flower oil, cocoglucoside, glyceryl oleolate, disodium 20 parfum/fragrance lavandula angustifolia (lavender) oil citrus aurantium bergamia (bergamot) fruit oil citrus aurantium dulcis (orange) oil citrus nobilis (mandarin orange) peel oil limonene, linalool. Shea milk ultragentle soa p 50g: Sodium palm kernelate, aqua/water, butyrospermum parkii (shea butter), glycerin, parfum/fragrance palm kernel acid, sodium chloride, tocopherol, prunus amygdalus dulcis (sweet almond) oil, rosmarinus officinalis (rosemary) leaf extract, helianthus annuus (sunflower) seed oil, cetearyl glucoside, glyceryl stearate xanthan gum, tetrasodium edta tetrasodium etidronate benzyl alcohol benzyl benzoate, butylphenyl methylpropional hydroxyisohexyl 3cyclohexene carboxaldehyde citronellol, linalool, alphaisomethyl ionone coumarin. Aromachologie repairing shampoo 75ml: Aqua/water, tealauryl sulfate, disodiium laurenth sulfosuccinate, laureth2, citrus aurantium dulcis (orange) oil, lavandula hybrida oil, angelica archangelica root oil, lavandula angustifolia (lavender) oil,pelargonium graveolens flower oil, cananga odorata flower oil, cocoglucoside, peg120 methyl glucose dioleate peg 40 hydrogenated castor oil,hydrogenated palm glycerides citrate, pentaerythrityl tetraditbutyl hydroxyhydrocinnamate, peg/ppg14/4 dimethicone sodium chloridesodium benzoate, glyceryl oleate ethylhexylglycerin, panthenol, polyquaternium 7polyquaternium101cocamidopropyl betainepotassium sorbate propylene glycol, tocopherol parfum/fragrance, limonene linalool. Shea butter hand cream 10ml: Aqua/water, butyrospermum parkii (shea butter), glycerin, dimethicone cetearyl alcohol, glyceryl stearate, linum usitatissimum (linseed) seed extract, mel extract/ honey extract, prunus amygdalusdulcis (sweet almond) fruit extract, althaea officinalis root extract, cocos nucifera (coconut) oil, brassica campestris (rapeseed) sterols, rosmarinus officinalis (rosemary) leaf extract, helianthus annuus (sunflower) seed oil, xanthan gum, parfum/fragrance polyacrylamide peg100 stearate propylene glycol c1314 isoparaffin ceteareth33 alcohol denat, laureth7 benzoic acid dehydroacetic acid phenoxyethanol benzyl alcohol benzyl benzoate hydroxyisohexyl 3cyclohexene carboxaldehyde linalool citronellol, butylphenyl methylpropional coumarin alphaisomethyl ionone hexyl cinnamal limonene, geraniol, natural origin ingredients.