Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £30 - get your clothing, home, beauty and wine order within 7-10 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Feeling burnt out? The calming lavender and uplifting eucalyptus in our best-selling knackered cow mood can help you to relax and unwind. Discover one of our most cherished 'moods' with our knackered cow relaxing bag. Beautifully presented in our specially designed knackered cow print travel pouch, the collection features a 100ml bath & shower gel, a 100ml body lotion and a 5ml lippy cow lip balm. An ideal introduction to cowshed.
Made in England, Cowshed’s award-winning products use the very best organic and wild crafted plant extracts and mood-boosting essential oils to nourish mind, body and soul, whether you’re experiencing them in one of their spas or the comfort of your own bathroom.
- Product Size: 2x100ml, 1x5ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians and Vegans
- Skin Type: Suitable for all skin types
Knackered cow relaxing bath & shower gel - aqua (water/eau), lauryl glucoside, sodium cocoamphoacetate, glycerin, sodium chloride, sodium cocoyl glutamate, sodium lauryl glucose carboxylate (sodium lauryl glucosideoxyacetate), gluconolactone, sodium benzoate, citric acid, parfum (fragrance), coco-glucoside, glyceryl oleate, isopropyl alcohol (isopropanol), lavandula angustifolia (lavender) flower oil, eucalyptus globulus (eucalyptus) leaf oil, calcium gluconate, styrax tonkinensis (benzoin) resin extract, hydrogenated palm glycerides citrate, tocopherol (vitamin e), hexyl cinnamal, linalool, benzyl salicylate, butylphenyl methylpropional, hydroxyisohexyl 3-cyclohexene carboxaldehyde, limonene, hydroxycitronellal, alpha-isomethyl ionone. potential allergens from natural sources, knackered cow relaxing body lotion - aqua (water/eau), caprylic/capric triglyceride, glyceryl stearate se, cetearyl alcohol, glycerin, stearic acid, phenoxyethanol, parfum (fragrance), butyrospermum parkii (shea butter), theobroma cacao (cocoa) seed butter, tocopheryl acetate, benzoic acid, panthenol, aloe barbadensis leaf juice, styrax tonkinensis (benzoin) resin extract, rosa centifolia (rose absolute) flower oil, lavandula angustifolia (lavender) flower oil, dehydroacetic acid, eucalyptus globulus (eucalyptus) leaf oil, sodium hydroxide, anthemis nobilis (roman chamomile) flower oil, citric acid, potassium sorbate, geraniol, linalool, citronellol, limonene, benzyl benzoate, benzyl alcohol, citral, potential allergens. Caprylic/capric triglyceride, ricinus communis (castor) seed oil, candelilla cera (euphorbia cerifera (candelilla) wax/cire de candelilla), cera alba (beeswax/cire d'abeille), cocos nucifera (coconut) oil, theobroma cacao (cocoa) seed butter, butyrospermum parkii (shea butter), simmondsia chinensis (jojoba) seed oil, glyceryl behenate, lecithin, citrus aurantium dulcis (sweet orange) oil, cananga odorata (ylang ylang) flower oil, pelargonium graveolens (rose geranium) flower oil, tilia cordata (linden) oil, citric acid, limonene, citronellol, linalool, geraniol, citral, benzyl benzoate. Natural pure essential oils, potential allergens, certified organic ingredients.
Free cosmetic bag when you spend £25 on Beauty. Search Free Cosmetic Bag and add to bag to redeem.
- Spend £25 or more on beauty and get one of 3 cosmetic bags for free
- subject to availability.
- Purchase of offers 30% ot more do not count as qualifying purchases for the deal.
- valid in conjunction with beauty 3 for 2 gift shop.
- Selected UK stores and online.
Free standard delivery on orders over £30. Conditions apply.
• Free standard home delivery on orders over £30 applies within the UK for clothing, home, and beauty from www.marksandspencer.com online in a single order delivered to a single address.
• Offer excludes wine, food & flowers, made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.