Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £30 - get your clothing, home, beauty and wine order within 8-10 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Developed to care for your coloured hair- The Hydration Hold shampoo is formulated with pracachy oil to help condition, smooth and add shine to dry, brittle hair. Panthenol and soy protein helps to keep hair moisturised and keratin to protect from environmental damage.
- Made in UK
- Made with integrity. Neither this product nor its ingredients have been tested on animals
- Made in Eco-Factory
- Product Size: 250 ml
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians
- Skin Type: Suitable for all skin types
Aqua, sodium laureth sulfate, sodium chloride, polyacrylate-33, cocamidopropyl betaine, glycerin, glycol distearate, parfum, dmdm hydantoin, cetyl ethylhexanoate, disodium edta, guar hydroxypropyltrimonium chloride, bis-isobutyl peg/ppg-20/35/amodimethicone copolymer, keratin, panthenol, laureth-4, pentaclethra macroloba (pracachy) seed oil, polysorbate 80, sodium hydroxide, hydrolyzed soy protein, phenoxyethanol, hydrolyzed keratin, butylene glycol, citronellol, limonene, gluconolactone, linalool, hexyl cinnamal, citric acid, potassium sorbate, sodium benzoate
Free standard delivery on orders over £30. Conditions apply.
• Free standard home delivery on orders over £30 applies within the UK for clothing, home, and beauty from www.marksandspencer.com online in a single order delivered to a single address.
• Offer excludes wine, food & flowers, made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.