You may return or exchange unused products within 35 days of purchase with a valid parcel summary document. Your items don't need to be in the original box or bag as long as they're securely packaged.
How to return
Free returns to select M&S stores.
Hassle-free returns from home. Simply print the returns label, attach it to the top of your parcel and insert the returns note in the parcel. We will automatically deduct the cost of return from your refund.
To print the returns label and return, simply click here.
Split Back Pencil Skirt is rated
4.0 out of
Rated 3 out of
Not what I expected from M&SSeveral of these skirts were purchased for myself and my colleagues to form part of our uniform. I was provided with 3. On wearing the first one, the zip kept sticking and eventually broke on the first day of wearing. Both the second and third skirts have problem lining. Both are twisted, both have had to be separated from the skirt to avoid lumpy seams and one also has bigger lining on one hip than the other. A colleague also had to return one skirt that although labelled as a 12, was found to be approx size 16. Although the skirts are a perfect length and could look very smart, the issues I have found mean they are uncomfortable to wear. All in all, disappointed with a skirt that at £19.50 each, I would have expected to be of better quality and not what I expect from M&S
Date published: 2016-12-19
Rated 1 out of
Terrible tailoringI had to return this skirt because the seams on the lining and actual skirt would not lie flat and bunched up at the sides. On a separate note why are most of m & s skirts now unlined? Try wearing one with opaque tights and they ride up! I have been buying my work skirts from m&s for the best part of 30 years but I will not be buying any more. Cutting corners such as not lining skirts will just loose you customers!
Date published: 2016-10-15
Rated 1 out of
Very DisappointedI needed a plain black pencil skirt in a size 12 length 27inches & lined - simple request, but not for M&S. This lined skirt was black and 'pencil' and the right length, but so badly made it didn't hang properly - the side seams were puckered and looked terrible (not helped by the lining being sewn in very badly). I would have paid more to get something which was wearable but unfortunately M&S don't seem to have anything that fits the bill.
Date published: 2016-10-31
Rated 5 out of
perfect pencil skirtBought this to go with a black M and S jacket to make a suit for certain occasions. It is almost a perfect match and looks very smart. The fabric is lovely, fits well and a 24 inch length sits just below the knee which gives it an elegant look.It is lined and has a nice box type pleat at the back. Also at this price how could you complain. Have bought more expensive skirts in the past and this is as good.
Date published: 2017-03-25
Rated 4 out of
recent blackskirt purchasegood skirt, I purchased black and 16/27 and also it was lined unlike several latest skirts that are unlined and making them cling when wearing tights.I would recommend this skirt to any one for office wear and is very comfortable. On another note I am very disappointed at M&S by discontinuing their Support Tights and I am sure that I am not the only person to voice this opinion please re-instate them
Date published: 2016-11-22
Rated 2 out of
Bad fitSomehow the waist and hips do not measure up. I tried a 10 which was huge then an 8 that fitted on hips but not waist but looked very strange on. I would gladly pay extra for a gorgeous well made elegant pencil skirt but I have yet to find one,is so far elusive
Date published: 2017-07-20
Rated 5 out of
Smart skirtWell shaped skirt. Lined and good material. Ideal skirt for office or general wear. I like it because it comes just below my knees and therefore for me not too short.
Date published: 2016-11-26
Rated 4 out of
Smart Black Pencil SkirtThis skirt was purchased with an occasion in mind. It is good value for money and generous on the fit which makes a nice change. It must have been my lucky day as the sizes in M&S have been a bit hit & miss recently. The skirt is fully lined which is nice and a good style. Hopefully I will be able to wear it for happier occasions soon.