You may return or exchange unused products within 35 days of purchase with a valid parcel summary document. Your items don't need to be in the original box or bag as long as they're securely packaged.
How to return
Free returns to select M&S stores.
Hassle-free returns from home. Simply print the returns label, attach it to the top of your parcel and insert the returns note in the parcel. We will automatically deduct the cost of return from your refund.
To print the returns label and return, simply click here.
Rated 1 out of
Fab bra ruined by creasingI love this bra, it's the perfect solution for small breasted women who do not wish to resort to surgery. However I will have to send it back as after 2 washes ( on the delicate cycle) huge creases have appeared across the cups.
I had this problem with one I bought last year but hoped M&S would have responded to customer feedback to resolve the issue. Sadly not though Marks should really sort it out and go back to using the old foam which could go through the wash countless times and look as good as new.
Such a shame as the fit is perfect but the creases can be seen through fitted clothes.
So it's a no from me.
Date published: 2017-03-31
Rated 1 out of
If it ain't broken don't fix it!!!!!I was so dissapinted when I received my bra today. I had been waiting ages for them to come back in stock. I've been wearing these bra's for years and absolutely loved them. They were great quality and really did give the appearance of two cup sizes bigger. The bra I received today had half the padding and felt cheap. Why have you changed the design of such a good bra! I will never buy another of these bra's as they are now awful. You are clearly just trying to save money by using rubbish fabric, half the padding and no firmness like the previous design. Please Marks and Spencer's bring back the original 2 cup sizes bigger bra. My newest bra shall be returned immediately!! Very dissatisfied customer.
Date published: 2015-10-20
Rated 4 out of
Is my favourite braThis has long been my favourite bra, I've very little small in the chest department one is decidedly smaller than the other, so wearing a 'normal' bra is not for me and was gutted when it was nearly discontinued a couple of years ago. Really happy that we now have the Almond colour which is nearer my skin tone for nude. Am slightly disappointed that having replaced my current ones due to creasing in the padding, that the 1st time I washed one of these I have a creased breadt gain!
M&S please can we look at this, it's really not good enough! It's sadly disappointing, is there anyway at all of avoiding this problem?
Date published: 2017-03-05
Rated 3 out of
The padding lets it downThis is a beautiful bra, soft, silky, fits like a dream and gives a very good cleavage even to small busted women. The problem arises when it is washed! I blamed my husband for spinning a gentle wash too fast casing the padding in the bra to crease. So I bought 2 more and have hand washed these but the creasing has occurred in those too. There are now 3 ridges in each cup in exactly the same place on each bra. Please M&S find a better foam for this fabulous bra - one like that which is in your £25 bras and which survives any washing
Date published: 2017-05-19
Rated 3 out of
Not as good as the previous onesThere was a period of time when the neutral shade, which is ideal for under summer clothes, was not available. Glad to see it back on sale - but where has the white one gone? I have a pretty patterned one, but these no longer seem to be available.
I have worn these bras for a few years and loved them. Unfortunately over the past couple of years I have noticed a couple of things which I consider makes them poorer quality. The style used to have fixed straps, but now only comes with convertible straps, which keep pinging off repeatedly.
The front of the cups have creased badly on the latest purchases, very disappointed.
Please can we have fixed straps, in at least the three basic colours and consideration be given to the quality of the foam being used - and giving us some pretty patterned options?
Date published: 2016-02-29
Rated 5 out of
Huge confidence boostHaving been disappointed on many an occasion my default is to be sceptical of claims made about a bras 'bust boosting' potential. I was really nicely surprised by this model. Not only did it fit incredibly well (which in itself is somewhat of a miracle) but there was a definite boost. I'm shy admitting that this is important to me and to be honest I'm only posting this because of anonymity. But if you're like me and feel limited in the clothing styles you can where because you're a little flat in the chest department then invest in at least one of these.
Date published: 2015-11-21
Rated 5 out of
PLEASE BRING THIS BRA BACK!Like many other reviewers I am desperate for you to restock this bra in nude or white!! I have worn them for ages and it is the only bra style that makes anything of my small size and is still unbelievably comfortable! Why does M&S keep doing this... Creating a product that is hugely popular and then failing to supply it to customers who so obviously want to buy it. A real failure on the part of your team.
PS I would recommend this product to a friend if she were able to buy it!!!
Date published: 2015-10-22
Rated 3 out of
Oh why have you changed these bras??????!!!!!!!I am really fed up and disappointed that you have changed this 2 cup size bigger bra. It is a different code number and it's not nearly as well padded and firm as the originals. PLEASE do bring back the ORIGINAL 2 cup size bigger bra and make it as it used to be: firm and well padded and something that produced a wonderful image. Please M&S and please tell me when I can buy them!!!!!!
The originals were quite the best!