Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Instant lift - our anti-ageing essentials.
From the outset Ren has challenged skincare convention from our inception in east London in 2000 we have pioneered clean skincare: a smarter skincare which delivers high performance visible results whilst always being on skin’s side. Scrupulously avoiding any skin unfriendly, toxic ingredients. With just the~right amount of naturally derived hi tech bio-actives that help the skin help itself. Served in products that are gorgeously pleasurable to use, affordable and recyclable as we are truly committed to finding new ways of constantly improving our impact on the world we all share. Go clean, feel Ren.
- Beauty shot eye: Apply a small amount over the eye contour and eyelid. Gently massage without rubbing until absorbed. Reapply over moisturiser or make up throughout the day for an instant lift
- Flash rinse: Use every 3 days. After cleansing, apply over face and neck massaging with circular movements. Dampen finger tips with water and massage again to activate the vitamin c. Leave for 1 minute. Rinse thoroughly. Suitable for all skin types except those prone to sensitivity
- Bio retinoid cream: Use twice daily. Warm a generous amount in the palms of the hands and gently massage onto clean face and neck until absorbed. At night use after bio retinoid anti-ageing concentrate for optimal results
- Beauty shot: Apply two or three drops onto clean skin. Follow with moisturiser. Reapply over moisturiser or make-up throughout the day as needed. When applying over make-up, gently pat your skin until absorbed, do not rub
- V-cense night: Massage gently into face and neck until absorbed. Ideally used over omega 3 optimum skin serum oil
- If you have any concerns at all we advise you to consult your GP or pharmacist and show them the ingredient list before using the product. Our ingredients lists are available on our website
- Product size- 1 x 10 ml, 1 x 3 ml, 1 x 15 ml, 1 x 15 ml, 2 x 0.6 ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians
- Skin Type: Suitable for all skin types
- Safety Warning: None of our products contain ingredients at levels which should cause concern during pregnancy or while trying to get pregnant. However, certain products contain ingredients such as essential oils that some women choose to avoid entirely during pregnancy
Beauty shot eye: Aqua (water), silica, sodium hyaluronate, hydroxypropyl methylcellulose, glycerin, pullulan, carbomer, mica, ci77891 (titanium dioxide), polianthes tuberosa callus extract, sodium hydroxide, phenoxyethanol, porphyridium cruentum extract, sodium hydroxymethylglycinate, rosa damascena flower oil, rosa damascena extract, citronellol, geraniol. Flash rinse: Coconut alkanes, ascorbic acid, coco-caprylate/caprate, silica, sodium cocoyl glutamate, mannitol, citrus aurantium dulcis (orange) flower oil, faex (yeast) extract, copper pca, boswellia carterii oil, boswellia serrata extract, glycogen, magnesium ascorbyl phosphate, limonene. Bio retinoid cream: Aqua (water), cetearyl alcohol, rosa canina fruit oil, glycerin, caprylic/capric triglyceride, myristyl myristate, oleyl alcohol, gossypium herbaceum (cotton) seed oil, cetearyl glucoside, dipalmitoyl hydroxyproline, lauryl laurate, oryza sativa (rice) bran oil, oryza sativa (rice) germ oil, triheptanoin, elaeis guineensis (palm) oil, hydroxypropyl methylcellulose, bidens pilosa extract, bakuchiol, oryzanol, linum usitatissimum (linseed) seed oil, pullulan, kappaphycus alvarezii extract, levan, olea europaea (olive) leaf extract, tocopherol, sodium hyaluronate, parfum (fragrance), xanthan gum, sodium sulfite, decyl glucoside, lactic acid, porphyridium cruentum extract, zizyphus jujuba fruit extract, helianthus annuus (sunflower) seed oil, phenoxyethanol, ethylhexylglycerin, sodium hydroxymethylglycinate, rosa damascena extract, phenethyl alcohol, beta-carotene, daucus carota sativa (carrot) root extract, daucus carota sativa (carrot) seed oil, ascorbyl palmitate, linalool. 100% natural fragrance - parfum 100% naturel. Beauty shot: Aqua (water), silica, sodium hyaluronate, hydroxypropyl methylcellulose, glycerin, pullulan, carbomer, mica, ci77891 (titanium dioxide), polianthes tuberosa callus extract, sodium hydroxide, phenoxyethanol, porphyridium cruentum extract, sodium hydroxymethylglycinate, rosa damascena flower oil, rosa damascena extract, citronellol, geraniol. V-cense night: Aqua (water), caprylic/capric triglyceride, cetearyl alcohol, cetearyl ethylhexanoate, butyospermum parkii (shea) butter, camellia oleifera seed oil, citrus aurantium dulcis (orange) fruit extract, myristyl myristate, glycerin, cetearyl glucoside, lauryl laurate, triheptanoin, triticum vulgare (wheat) germ oil, oryzanol, boswellia carterii oil, carbomer, helianthus annuus (sunflower) seed oil, boswellia serrata extract, phenoxyethanol, tocopherol, sodium hydroxymethylglycinate, parfum (fragrance), daucus carota sativa (carrot) root extract, daucus carota sativa (carrot) seed oil, beta carotene, ascorbyl palmitate, linalool. 100% natural fragrance - parfum 100% naturel.