Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
A truly indulgent skincare gift set which includes balance me hero products: wonder eye cream, pure skin face wash, rose Otto facial oil and moisture rich face cream to treat all your skins needs at christmas and always.
Balance Me is high-tech premium British made skincare that delivers results to the skin naturally. Our customers trust our naturally-sourced active ingredients and aromas to solve skin concerns without creating others.’ And the founders of Balance Me: The Hopkins sisters, Rebecca and Clare, say: “We created Balance Me for people like us who have busy lives and want natural solutions-orientated skincare for themselves, family and friends, whatever their age, that focuses on results and well-being, day after day”.
- Indulge me set: Rose Otto oil 30ml, Pure skin face wash 40 ml, Moisture rich face cream 20 ml and Wonder eye cream 7 ml
- A complete skincare regime to keep you calm and radiant through the busy festive season
- Lightweight rose Otto facial oil that reduces redness and protects even the most sensitive skin. Rose essential oils deeply hydrate to plump and nourish skin
- Product Size: 1 x 40 ml, 1 x 30 ml, 1 x 20 ml, 1 x 7 ml
- Hypoallergenic: Yes
- Fragrance Free: Yes
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians and Vegans
- Skin Type: Suitable for all skin types
Rose Otto face oil: Olea europaea (olive) fruit oil, vitis vinifera (grape) seed oil, camellia oleifera (camellia) seed oil, limnanthes alba (meadowfoam) seed oil, avena sativa (oat) kernel oil, simmondsia chinensis (jojoba) seed oil, rosa canina (rosehip) fruit oil, crambe abyssinica (abyssinian) seed oil, borage officinalis (borage) seed oil, cucumis sativus (cucumber) fruit oil, viola odorata (violet) leaf oil, nelumbo nucifera (lotus) flower extract, squalane (olive), rubus chamaemorus (cloudberry) seed oil, tocopherol (vitamin e), ¹rosa damascena (rose otto) flower oil, ¹pelargonium graveolens (rose geranium) flower oil, ¹cymbopogon martini (palmarosa) oil, ²limonene, ²linalool, ²geraniol, ²citral, ²citronellol, ²eugenol, ²farnesol. Pure skin face wash: Aqua (water), decyl glucoside, lauryl glucoside, oryza sativa (rice) bran oil, glycerin (vegetable), potato starch modified, xanthan gum, moringa oleifera (moringa) seed oil, aloe barbadensis (aloe vera) leaf extract³, picea abies (spruce knot) extract, citrus grandis (grapefruit) peel oil¹, anthemis nobilis (roman chamomile) flower oil¹, boswellia carterii (frankincense) gum oil¹, citrus aurantium amara (petitgrain/bitter orange) leaf/twig oil¹, cymbopogon martini (palmarosa) leaf oil¹, cananga odorata (ylang ylang) flower oil¹, benzyl alcohol, dehydroacetic acid, potassium sorbate, citric acid, limonene², linalool², geraniol². Moisture rich face cream: Aqua (water), butyrospermum parkii (shea) butter³, glycerin (vegetable), simmondsia chinensis (jojoba) seed oil, glyceryl stearate se, cetearyl alcohol, cetyl ricinoleate, polyglyceryl-3 dicitrate/stearate, aleurites moluccana (kukui) seed oil, camellia oleifera (camellia) seed oil, rosa canina (rosehip) fruit oil, rubus chamaemorus (cloudberry) seed extract, aloe barbadensis (aloe vera) leaf extract³, pelargonium graveolens (rose geranium) flower oil¹, rosa centifolia (rose absolute) flower oil¹, citrus limon (lemon) peel oil¹, styrax benzoin (benzoin) resin extract¹, chondrus crispus (carrageenan), rosmarinus officinalis (rosemary) extract, tocopherol (vitamin e), helianthus annuus (sunflower) seed oil, vitis vinifera (grape) seed oil, sodium stearoyl lactylate, benzyl alcohol, dehydroacetic acid, potassium sorbate, citric acid, citronellol², geraniol², linalool², citral², limonene², eugenol², farnesol², benzyl benzoate². Wonder eye cream: Aqua (water), glycerin (vegetable), hamamelis virginiana (witch hazel) water, cetearyl alcohol, glyceryl stearate, cocos nucifera (coconut) oil³, cetearyl glucoside, cucumis sativus (cucumber) seed oil, hydroxystearic/linolenic/oleic polyglycerides, oleic/linoleic/linolenic polyglycerides, simmondsia chinensis (jojoba) seed oil, rosa canina (rosehip) fruit oil, hydrolyzed hyaluronic acid, picea abies (spruce knot) extract, rubus chamaemorus (cloudberry) seed extract, aloe barbadensis (aloe vera) leaf extract³, anthemis nobilis (roman chamomile) flower oil¹, lavandula angustifolia (lavender) flower oil¹, pelargonium graveolens (rose geranium) flower oil¹, daucus carota (carrot) seed oil¹, styrax tonkinensis (benzoin) resin extract¹, cymbopogon martini (palmarosa) oil¹, citrus limon (lemon) peel oil¹, rosmarinus officinalis (rosemary) extract, vitis vinifera (grape) seed oil, tocopherol (vitamin e), helianthus annuus (sunflower) seed oil, xanthan gum, sodium stearoyl lactylate, coco-caprylate, dehydroacetic acid, benzyl alcohol, sodium citrate, limonene², linalool², geraniol², citral², benzyl benzoate², citronellol².