Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
This Christmas, step onto Wellbeing Street with Neom. The home of your most serene and sparkling festive season ever. We’re giving you the key to unlock your true wellbeing need, whether that’s better sleep, a brighter mood, a calmer Christmas or a much-needed burst of energy. See which wellbeing house you’re drawn to, then take a look inside. Enter the home of sleep with this calming collection, which contains a 10ml perfect night’s sleep bath & shower oil, a 5ml perfect night’s sleep pillow mist and a 10ml nourish, breathe & sleep hand balm. The perfect way to unwind after a busy day, with 19 pure essential oils including English lavender, sweet basil & jasmine to help you relax and prepare for sleep.
Neom provide moments of wellbeing for everyone – through luxurious, 100% natural, therapeutic scents that make you feel good. Everyone’s moments of wellbeing are different, so we have products for every occasion, from instantly energizing mists to luxurious candles for indulgent pampering evenings. We believe in purposeful luxury – supporting your mind, body and wellbeing Neom. Scent to make you feel good.
- Step 1: Pour a capful of bath foam into running water before getting in and soaking for at least 10 minutes. Bath time is great for practicing mindfulness, slowing your thoughts at the end of a busy day
- Step 2: Spritz your pillow with the perfect night’s sleep pillow mist, as you move through the night the scent will keep working
- Step 3: Just before sleep, warm a pea-sized amount of balm in the palm of your hands and massage into the skin. Cup your hands over your nose and mouth and breathe in for 7 and out for 11. Repeat several times and prepare for a lovely night’s sleep
- Product Size: 1 x 10 ml, 1 x 50 ml, 1 x 5 ml
- Fragrance Free: No
- Paraben Free: Yes
- Alcohol Free: No
- Suitable for Vegetarians and Vegans
Balm: Aqua (water), cetearyl alcohol, butyrospermum parkii (shea) butter, helianthus annuus (sunflower) seed oil, prunus amygdalus dulcis oil, caprylic/capric triglyceride, glycerin, theobroma cacao (cocoa) seed butter, parfum, propanediol, glyceryl stearate, aloe barbadensis leaf juice powder, sodium stearoyl glutamate, xanthan gum, tocopherol (vitamin e), dehydroacetic acid, sodium phytate, lactic acid, benzyl alcohol, linalool, limonene, citronellol, geraniol, benzyl benzoate, coumarin, citral, farnesol, benzyl salicylate. Made with 100% natural essential oils including lavender, chamomile & patchouli. Made with 78% certified organic ingredients. Foam: Aqua (water), sodium coco-sulphate, parfum, cocamidopropyl betaine, decyl glucoside, aloe barbadensis leaf juice powder, glycerin, coco-glucoside, sucrose laurate, althaea officinalis (marshmallow) extract, prunus amygdalus dulcis (sweet almond) seed extract, cocos nucifera (coconut) fruit extract, helianthus annuus (sunflower) seed oil, tocopherol (vitamin E), alcohol, citric acid, dehydroacetic acid, benzyl alcohol, sodium benzoate, linalool, citronellol, geraniol, limonene. Made with 100% natural essential oils including English lavender, sweet basil & jasmine. Made with 70% certified organic ingredients.
Wool blend scarf only £5 when you spend £40 on clothing, beauty & home
- Valid from 00:01 10th October 2017 - 24th October 2017
- Offer available online, on mobile and in selected UK stores (excluding Channel Islands, M&S Outlet and BP Connect stores)
- Qualifying £40 spend must be in a single transaction
- Excludes the purchase of all sale, furniture, branded kitchen electrical products, made to measure, selected T47/9600 curtains, Food, Hospitality, Services, Flowers, Beers/Wine & Spirits, Gift cards, sale and clearance items, disposal service and delivery charges.
- One scarf per qualifying transaction
- Simply add a scarf to your basket: Womenswear - T016500T, T016501T, T016502T, Menswear – T096060M
- Limited time only, whilst stocks last
- See individual items for details
- Eligible products must have the same delivery address for promotion to apply
- Please check delivery terms and conditions online
- Monetary codes will be applied before any promotional discount
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.