M&S

Delivery Services & Charges Summary





Delivery Service

This Takes

Cost Per Delivery Address

Christmas Last Orders Subject to Availability

Standard delivery UK:
Clothing, homeware, selected technology & wine cases

Selected technology & homeware items including large game items

2 - 5 working days when the product is in stock*

 

 

7 working days

£3.50

Free for orders over £30 Enter FREEDELV in the promotional codes box

 12 noon 20th December

 

 

 

15th December

Standard delivery UK:
Gift cards

2 – 4 working days Monday to Friday Royal Mail

£3.50

 12 noon 19th December

Nominated day delivery UK:
Clothing, homeware, selected technology & wine cases

24 hours when order is placed by 12 noon

 

£4.95 - Free for orders over £150 Enter FREENDAY in the promotional codes box

 

 

 12 noon 22nd December

Nominated day delivery UK:
Gift cards

24 hours when order is placed by 12 noon
Monday to Saturday Royal Mail

£4.95

 12 noon 22nd December

Nominated day delivery UK:
Flowers and food & wine gifts (excl 3 for 2s)

24 hours when order placed by 5pm**

No extra charge

 5pm 21st December

Nominated day delivery UK:
Fruit baskets

24 hours when order placed by 1pm**

No extra charge

 1pm 21st December

Standard delivery UK:

Flowers by Post (delivered by Royal Mail)

Within 3 working days

No extra charge

 12th December

Standard delivery UK:

Furniture***

 

     Furniture To Go

 

2 – 12 weeks

 

2 weeks

 

Free

 

Free

 

10th December

 

10th December  

Standard delivery UK:
Large technology items including large TVs

Within 2 weeks

Free

10th December

Standard delivery UK:
Large appliances

Rapid delivery: Large appliances

Saturday delivery: Large appliances

3 - 7  working days

 

Within 2 working days

No extra charge

 

No extra charge

£4.99

 12th December

 

18th December

 

13th December

Standard delivery UK:

Made to Measure Shirts

Within 21 days

No extra charge

4th December

Collect in store - UK:

Food to Order

2 days, 5 days, 7 days or 21 days depending on type of food ordered

Free

 2 Days - 19th Dec

5 Days - 16th Dec

7 Days - 14th Dec

21 Days - 30th Nov

Standard delivery UK:

Hampers

Delivery 1st to 22nd Dec

No extra charge

 19th December

Nominated day delivery UK:

Chilled Hampers

Delivery 17th, 18th, 19th & 20th Dec

No extra charge

 5 days before delivery

Nominated day delivery UK:

Hampers

Delivery Mon to Sat 1st Dec to 22nd Dec

4.95 per delivery address - free over £150 per delivery address.

 Enter FREENDAY in the promotional codes box

 19th December. Place order at least 2 days before chosen day



*Deliveries to Highlands, Islands and Northern Ireland may take up to 7 working days. 

** There is only a 48 hour delivery service available for some postcodes.  The earliest delivery date for orders placed on Sunday will be the following Tuesday and the following Wednesday for 48 hour delivery postcodes.

Please note not all hospitals will accept delivery of flowers.  Please check with the hospital before ordering.

Amendments and cancellations can be accepted until your flower order is prepared for despatch.  During busy periods, such as Christmas, Mother's Day and Valentine's Day, your order details may be prepared up to 3 days before your order is ready to be despatched.  Cancellations and amendments are not possible on orders placed in this period. 

Chilled hampers cannot be delivered to BFPO addresses, PO boxes, Scottish highlands and Islands, Isle of Wight, N. Ireland, Scilly Isles, Channel Islands or overseas. 

A specific delivery date cannot be requested to BFPO addresses, PO boxes, Scottish Highlands and Islands, Isle of Man, Isle of Wight, N. Ireland Scilly Isles or overseas. 

Hamper orders using our standard delivery can be delivered to all UK addresses except BFPO boxes, PO boxes, the Channel Islands and overseas.

Plan A. Climate Change - Our free eco-friendly furniture delivery service is supported by Forest Carbon, which helps landowners plant forests that meet Forestry Commission standards.  Since 2006 we've supported the planting of 30,000 trees to help offset the annual emissions from our furniture deliveries until August 2009.  For more details on Plan A, visit marksandspener.com/Plan A.

International delivery

Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK. Marks & Spencer reserves the right to define what can and cannot be delivered to which destination.


Marks & Spencer products are sold in pounds Sterling on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details before placing an order.


If the postcode/zip code or any part of the address is entered incorrectly, delays or delivery failures may result.

In Summary


France, Germany, Spain:
Clothing and selected homeware and beauty products
Approximately 6 -9 days £10.00  Christmas Last Order Subject to Availability 11th December
USA, Canada:
Clothing and selected homeware and beauty products
Approximately  7 - 10 days £20.00 Christmas Last Order Subject to Availability 9th December
Australia and New Zealand:
Clothing and selected homeware and beauty products
Approximately 10 - 14 days £20.00 Christmas Last Order Subject to Availability 4th December