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You can find the answers to most questions quickly using the tools and information we provide here in Help and in My Account.

If you still have questions you can contact us from any Help page.


Ordering
» Introduction to marksandspencer.com » Placing your first order » 1-Click ordering » Pre-order	» What is the gift wrap service? » Payment options » How do I use a promotion code? » Food to Order service » Wine Plan subscription service


Managing 'My Account'
» Explaining 'My Account' » What if I forget my password? » How do I log out completely? » Can I cancel my order?	» Can I make changes to my order? » Are my personal details secure? » How do I manage the emails I receive? » Manage my Wine Plan subscriptions


Privacy and Security
» Privacy Policy	» Security Guarantee


Despatch & Delivery
» Where is my order? » Free Delivery Offer » Delivery Services and Charges » Can I send an order to more than one address? » When will I receive my pre-ordered items?	» International delivery » Do you deliver to BFPO addresses? » What happens if I'm out when you deliver? » Do you deliver to my area? » What are your delivery times?

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Recommendations
» What are Recommendations? » Are my Recommendations saved so I can look at them again later?	» Why was a particular item recommended for me?

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Useful Information
» Stores and The Company » Technical Queries » Terms & Conditions	» Accessibility » Browser Compatibility

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