M&S

Help Pages

You can find the answers to most questions quickly using the tools and information we provide here in Help and in My Account.

If you still have questions you can contact us from any Help page.

Ordering

      		 

      Managing 'My Account'

          		 

          Privacy and Security

              		 

              Despatch & Delivery

                		 

                Returns & Refunds

                    		 

                    Product Information
                      		 

                      Recommendations

                          		 

                          Wish Lists

                              		 

                              Useful Information

                                		 

                                FAQs

                                1. How do I find and order items?
                                2. How much will P&P cost?
                                3. How do I get free delivery?
                                4. How do I return items?
                                5. Where is my nearest store?
                                6. What time does my local store open/close?
                                7. I wish to work for M&S
                                8. I have a query with my furniture order
                                9. I have a query with my website order
                                10. What ranges does my local store have?
                                11. What is your refund policy?