Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Our original age-defying eye cream is clinically proven to hydrate and boost elasticity around the delicate eye area. Scientifically formulated with active and certified organic ingredients, it targets skin that’s starting to show visible fine lines and wrinkles around the eyes.
About the brand- Created in 1981 in Neal’s Yard, a once forgotten corner of Covent Garden, in the heart of central London with the passionate belief that beauty should be natural, not synthetic. Nature, honesty and transparency are key to Neals Yard and the right to know what goes into the products you buy. The vision is to bring the expertise of the apothecary and a holistic approach to health and beauty to people and communities.
- Plump: Gardenia plant stem cells and hyaluronic acid help to plump, strengthen and increase skin’s suppleness and hydration
- Smooth: A line smoothing 3-Peptide Complex helps to smooth the appearance of fine lines and wrinkles
- Tone: Wild harvested organic frankincense helps improve overall skin tone. It’s gathered for us by the women of the Samburu Tribe in northern Kenya, who receive a much-needed income in return for their precious pearls of frankincense
- 82% of women agree the skin around their eyes feels smooth* after using this age-defying eye cream
- *Based on consumer trial on 100 women after 4 weeks
- How to use: Apply to freshly cleansed and toned skin every morning and evening. Using your fingertip, dot a small amount of cream around the eye area, then lightly dab in until fully absorbed
- For results you’ll love, use after Frankincense Intense™ Concentrate and before Frankincense Intense™ Cream
- Skin Type: Suitable for all skin types
- Safety Warning: Avoid contact with eyes. Avoid use in case of known allergy to listed ingredients.
Aqua/water/eau, macadamia ternifolia seed oil* glycerin, butyrospermum parkii (shea) butter*, cetearyl alcohol, tapioca starch*, theobroma cacao (cocoa) seed butter*, glycine soja (soybean) oil*, argania spinosa kernel oil*, caffeine, vitis vinifera (grape) seed oil*, adansonia digitata seed oil*, ricinus communis (castor) seed oil*, arachidyl alcohol, glyceryl stearate, levulinic acid, behenyl alcohol, cetearyl olivate, arachidyl glucoside, aloe barbadensis leaf juice powder*, sorbitan olivate, potassium sorbate, tocopherol, acacia senegal gum, dehydroacetic acid, sodium hyaluronate, xanthan gum, helianthus annuus (sunflower) seed oil, boswellia carterii oil, commiphora myrrha resin, glucose, palmitoyl tripeptide-5, dextran, citric acid, trifluoroacetyl tripeptide-2, curcuma longa (turmeric) root extract, sodium levulinate, citrus aurantium bergamia (bergamot) peel oil*, citrus nobilis (mandarin orange) peel oil*, citrus aurantium amara (bitter orange) flower oil*, gardenia jasminoides meristem cell culture, boswellia neglecta resin oil*, commiphora confusa resin oil*, caprooyl tetrapeptide-3, limonene, linalool *organic. From essential oils. Made with 82% organic ingredients
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.
Free Nominated Day Delivery. Conditions apply.
- Free nominated day delivery on clothing & home
- Starts 00:00am 23rd March
- Excludes furniture, food, wine & flowers
- Standard free delivery applies when you spend over £50 in a single transaction
- Cannot be used in conjunction with any other offer
- Discount applies at checkout and does not apply to delivery charges
- Please check the relevant delivery terms and conditions online