Delivery and returns
E-Gift Cards: Email delivery*
- FREE same day delivery - order 24/7, 365 days a year!
- FREE nominated day delivery - order up to 60 days ahead of chosen delivery date
- *Valid email address required.
- We can’t deliver e-gift cards to our stores for collection.
- Returns and refunds
- Please note, e-gift cards are non-returnable or refundable. If you’re having problems with an e-gift card, call us and we may be able to fix it for you over the phone
- Did you know it’s easy to check your gift card balance online?
- Or you can check your balance by calling 0333 014 8777.
Gift Cards: Home delivery
- £3.99 Next day home delivery* - order by 3pm
- £3.50 Standard home delivery** - get your order within 5 working days
- We can’t deliver gift cards internationally or to our stores for collection.
- About your delivery options
- More about FREE Next or Nominated day delivery
- Delivery exclusions:
- *Next day delivery exclusions >
- **Standard home delivery exclusions >
Returns and refunds
Free standard delivery on orders over £30. Conditions apply.
• Free standard home delivery on orders over £30 applies within the UK for clothing, home, and beauty from www.marksandspencer.com online in a single order delivered to a single address.
• Offer excludes wine, food & flowers, made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.