Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Ideal for all skin types and suitable for even the most sensitive eyes. A bi-phase formula that gently and effectively removes all traces of eye make-up, while conditioning lashes and hydrating skin.The formulation – a bi-phase formula that instantly cleanses the delicate eye area of all traces of make-up, including long wear and waterproof mascara. Blended with aloe vera, witch hazel and vitamin e to protect and hydrate the eye area, condition the lashes, and leave skin comfortable and revitalised. Ophthalmologist tested. Fragrance free. Suitable for sensitive eyes and contact lens wearers.
Their story began in Paris more than eighty-five years ago with a visionary beauty therapist, Madame Jeanne Gatineau; an expert with a true passion for skincare. Pioneering movements in the industry such as exfoliators and alcohol-free cleansers and toners, she has transformed skincare for women with products that provide revolutionary results. Born in the salon with an extensive history of revolutionary developments, the Gatineau brand we know today continues to deliver the Jeanne Gatineau promise; they are leading specialists in anti-ageing skincare with professional products that deliver visible and lasting results to the health and appearance of the skin.
- Shake well before use. Pour onto 2 dampened cotton pads and place over each eye. Allow make-up to dissolve and wipe away
- Results: All eye make-up is removed, eye area feels smooth, comfortable and conditioned
- Clinical trial results after two days use: 92% removes all traces of make-up and 94% does not clog pores
- Dermscan independent clinical trial. Percentage of satisfaction among trial subjects
- 93% Leaves eye area feeling soft and smooth
- 86% Leaves lashes soft and conditioned
- Product Size: 118 ml
- Hypoallergenic: Yes
- Fragrance Free: Yes
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: Yes
- Skin Type: Suitable for all skin types
- Skin Tone: All
- Safety Warning: Do not drink
Aqua (wate/ eau), butylene glycol, cyclopentasiloxane, c12-15 alkyl benzoate, dicapryl ether, caprylyl methicone, isoeicosane, paraffinum liquidum (mineral oil) huile minérale), sodium chloride, aloe barbadensis leaf extract, panthenol, tocopheryl acetate, hamamelis virginiana (witch hazel) water, sodium hyaluronate, spiraea ulmaria extract, fomes officinalis (mushroom) extract, hydrolyzed glycosaminoglycans, magnesium ascorbyl phosphate, sodium phosphate, disodium phosphate, tromethamine, benzophenone-4, trisodium edta, phenoxyethanol, diazolidinyl urea, blue 1 (ci 42090), red 40 (ci 16035), 23559.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.
Free Nominated Day Delivery. Conditions apply.
- Free nominated day delivery on clothing & home
- Starts 00:00am 23rd March
- Excludes furniture, food, wine & flowers
- Standard free delivery applies when you spend over £50 in a single transaction
- Cannot be used in conjunction with any other offer
- Discount applies at checkout and does not apply to delivery charges
- Please check the relevant delivery terms and conditions online