Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 3-5 working days. FREE when you spend £50 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
A chamomile infused cleansing water which features a cutting edge natural peptide complex to boost hydration and radiance of even the most sensitive skin with a sweep of a cotton pad. It’s non-drying no rinse formula is designed to refresh and soothe skin with ease.
Balance Me is high-tech premium British made skincare that delivers results to the skin naturally. Our customers trust our naturally-sourced active ingredients and aromas to solve skin concerns without creating others.’ And the founders of Balance Me: The Hopkins sisters, Rebecca and Clare, say: “We created Balance Me for people like us who have busy lives and want natural solutions-orientated skincare for themselves, family and friends, whatever their age, that focuses on results and well-being, day after day”.
- Apply several pumps to a cotton pad, close eyes and gently wipe over a dry face.
- No rinsing required.
- A quick and effective way to cleanse the face without stripping the skin
- Powerful ingredients that work in synergy to create a smoother, plumper skin surface
- Product Size: 180 ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians and Vegans
- Skin Type: Sensitive
Aqua (water), polyglyceryl-4 caprylate, glycerin (vegetable), anthemis nobilis (roman chamomile) flower oil, pisum sativum (pea) extract, tripeptide-29, hydrolyzed hyaluronic acid, citrus aurantium (neroli) flower oil¹, rubus fruticosus (blackberry) leaf extract, citrus aurantium bergamia (bergamot) fruit oil¹, citrus reticulata (mandarin green) peel oil¹, aloe barbadensis (aloe vera) leaf extract³, leuconostoc/radish root ferment filtrate, sodium cocoamphoacetate, citric acid, sodium chloride, potassium sorbate, maltodextrin, dehydroacetic acid, benzyl alcohol, limonene², linalool². (¹) natural pure essential oil, (²) naturally occurring in essential oils, (³) certified organic ingredient. Tri peptide a naturally derived chain of amino acids that mimics broken down collagen molecules, tricking cells into producing more. At the same time it blocks the enzymes that destroy collagen, making it a true anti-ageing ingredient. hyaluronic acid a super fine grade that is able to penetrate into the deeper layers of the skin, and can hold up to 1,000 times its own weight in water to help skin instantly hydrate, smooth and plump from within. Blackberry leaf extract a powerful anti-oxidant that helps to boost skin’s collagen production, protecting against premature ageing and environmental damage.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.