Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Free Bath Soak when you Buy 2 This Works products. To redeem Bath Soak add T231953B to your bag. A pre-bedtime wind down treat of soothing lavender and vetivert to soak away anxiety, relieve stress and tension, preparing mind and body for a peaceful night's sleep.
This Works is an award-winning British skincare brand, renowned for delivering clean targeted skincare solutions that optimise skin performance 24 hours a day, based on the body clock. Using ingredients that harness the best in nature at their cleanest and most effective.
- Add a spoonful of bath salts as you run your bath
- A relaxing addition to your evening bath, these sleep inducing bath salts soak away anxiety and prepare mind
- Body for sleep, leaving skin lightly fragranced with this works award-winning signature deep sleep fragrance of lavender, vetivert and chamomile
- Creating a moment of peace and tranquillity at the end of the day to reset mind and body
- Product Size: 200 g
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegetarians and Vegans
Maris sal (sea salt), parfum (fragrance), lavandula angustifolia (lavender) oil, pogostemon cablin (patchouli) oil, cinnamomum camphora (ho wood) oil, vetivera zizanoides (vetivert) oil, ormenis multicaulis (wild chamomile) flower extract, linalool, geraniol, limonene. For more information on our ingredients, please visit our ingredients page.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.